1. Introduction

These are the general terms and conditions (Terms & Conditions) governing your access and use of the content and services offered to you on this internet site (Site) whether accessed by you on the Web or WAP ('the Service' and collectively 'the Services'). This Site and the Services are operated by and on behalf of Vodafone Malta Limited (hereinafter after referred to as 'Vodafone', 'we', 'us' or 'our'. Any reference to 'you' and 'yours' refers to you, the user of the Service.

By using the Service you warrant to Vodafone that you have the legal capacity to enter into these Terms and Conditions with us. In particular, where the description or nature of a particular Service so requires, you warrant that you are of or over 18 years of age.


Scope

READ THESE Terms & Conditions CAREFULLY: The Service is based in Malta, is aimed at Maltese residents and is intended mainly for access and use by Maltese residents. Please see our website for details of our services in other European countries. The use of some of the Services may be restricted to certain customers or customer groups (e.g. customers subscribed to the Vodafone network). You shall be informed about any such restrictions before or during subscription for a particular Service.

Your access and use of the Service and any information and services provided by us as past of or via the Service is subject to these Terms & Conditions (which include any directions, guidelines given by us on the Service from time to time) without modification by you. We may change the format and content of the Service, including these Terms & Conditions at our sole and absolute discretion and without prior notice from time to time. By accessing the Service (with or without registering for the Service) you accept that you are bound by the current Terms & Conditions of the Service at the time of your access. You should therefore check these Terms & Conditions each time you use any of these Services.

Where a third party service or content provider ('Provider') is identified as providing a particular service or application forming part of the Service then you may also be contracting directly with such Provider and your access to and use of the service or application may be subject to additional terms and conditions. For the avoidance of doubt in using any such Provider service you will still be bound by these Terms & Conditions to the extent that they are applicable.


2. Your Agreement to our Terms and Conditions

Your contract with us shall begin upon the earlier of you:

1. completing our registration process (if applicable) and clicking AGREE to confirm that you have read and accepted these Terms & Conditions; or
2. viewing, accessing, or using any Service offered by us which does not require registration.

3. Distance Selling

1. Identity. Unless otherwise notified to you at the time of your purchase, the supplier of any item purchased pursuant to these Terms & Conditions is: Vodafone Malta Limited.
2. Description of Goods. The goods sold pursuant to these Terms & Conditions comprise items either selected from those available on our Site or created by us to your order.
3. Price. The price of items purchased via the Site shall be the price advertised on the Site at the time of purchase including VAT and any other relevant tax thereon at prevailing rates from time to time, plus delivery costs.
4. Delivery Costs. All items will incur a 'WAP over GPRS' delivery charge at the rate described in your tariff, plus roaming charges where applicable (see the Price and Payments section below).
5. Payment. Payment for any item purchased pursuant to these Terms & Conditions must be made via either via deduction from credit in the case of a prepaid customer or by adding the amount to the next bill in the case of contract customers.
6. Cancellation. Due to the nature of the product, the fact that the item can be previewed or heard prior to purchase and that once sent it cannot be returned there is no right of cancellation
7. Cost of Communicating with us. These are no premium rate charges which you will incur by reason of connecting with us (other than in the case of premium rate SMS or fixed live IVR services are used as a billing mechanism). The cost of any such communication will accordingly be limited to the charges you would normally incur for use of the internet in accordance with personal arrangements made with your internet service provider and your telephone carrier.
8. Price Validity. The price of any Content or Service is fixed at the date of purchase. Future purchases shall be subject to prices prevailing at that time.
9. Duration of Agreement. The right and licence to use an item sold pursuant to these Terms & Conditions is perpetual, non-exclusive and irrevocable but limited to use on the mobile phone to which the Service is initially transmitted and the limitations set out in these Terms & Conditions.

4. Usernames and Passwords

You agree to provide true, accurate, current and complete information in all fields indicated as compulsory when registering for the Service (where applicable). Following registration, you will be issued with a password to access the Service and any pages for which registration is required. You are responsible for all actions that take place as a result of access to the Service via your password. It is your responsibility to ensure the security of your password and the device that you use to access the Service. A breach of these Terms & Conditions by anyone to whom you disclose your password will be a breach by you. In the event of any failure or error in operation of a password you shall cease using the password and exit the Service immediately and notify us of such failure or error. We reserve the right to change your password and account name at any time at our sole and absolute discretion. You agree to notify us immediately of any changes to our mistakes in your registration details by amending them using the my profile option. For certain Services you may be required to choose a username and password. If you register for an email account, for example, a username is used to generate your email account. For any of the Services:

• The username you choose must not be obscure, threatening, menacing, racist, offensive, derogatory, defamatory or in violation of any intellectual property rights of any third party; and
  
• If we consider the username selected by you is inappropriate, we reserve the right to reject and prevent you use of such username on our Site with or without notice to you;

5. Your use of the Services

All copyright, trade marks, patents and other intellectual property rights in any material or content (including software, data, applications, information, text, photographs, music, sound, videos, graphics, logos, symbols, artwork and other material or moving images) contained in or accessible via the Services' content is either owned by us or has been licensed to us by the rightful owner(s) for use as part of the Services. You are only allowed to use the Services as set out in these Terms and Conditions. If you wish to do anything else with any of the Content, you must first obtain the written permission of the owner of the rights to that material. All rights are expressly reserved. We grant you a non-exclusive, non-transferable right to view and use the Service and the content via your personal computer (PC), mobile phone or other Service access device for private, non-commercial purposes only and subject to your strict compliance with these Terms & Conditions. You may copy content in an unchanged form for private use on your own PC, mobile phone or other access device if and to the extent that such copying is required for the proper use of the Service content and such copying is permitted by the copyright owner. You shall not be entitled in respect of any content (wholly or partly):

• To pass it on to third parties or to allow third parties to access it unless we provide the same with our proprietary 'pass-it-on' function. In this case, you shall be entitled to forward the content to third parties in an unchanged form for private, non-commercial use and only by using the 'pass-it-on' function; or
  
• To change, edit, modify, reformat or adapt it in any other way.

You should notify us immediately if you become aware of any unauthorised use or copying of any content or any part of the Services or any unauthorised access to or other unauthorised activity on the Services. You hereby grant us a perpetual, irrevocable, royalty-free, world-wide license to reproduce, transfer, modify, adopt, and/or publish any content provided by you to us by email or otherwise on the Service as we see fit and without notice to you, unless you have indicated otherwise in such communication.


6. Your Vodafone Mail - Unified Messaging Service

As part of the Services, you may be provided with your own email account together with the ability to access your mobile phone mail box and faxes for your own personal, non-commercial use. You are entirely responsible for all activities that occur via your email account and/or SMS messages and you agree to notify us immediately of any unauthorised use of your account or any breach of security related to your email account.


7. Prohibited use of the Service and/or the content.

You, and any persons you allow to use the Service or the content through your access to the Service, are not allowed to:

• Copy, disclose, modify, reformat, display, distribute, license, transmit, sell, perform, publish, transfer, link to, reverse engineer or decompile (except to the extent expressly permitted by applicable law) or otherwise make available the content and/or the Service except as set out in these Terms & Conditions;
  
• Include or create links (including deep-links) to or from the content and/or the service;
  
• Replicate the Vodafone homepage or create a separate border around any part of the Service or content (also known as 'framing')
  
• Use the Service or the content for any commercial purpose;
  
• Use the Service or anything available from the Service for illegal purposes or in breach of any laws, statutes and regulations or codes of practice;
  
• Use the Service to post, upload or otherwise transmit messages, information or pictures that are obscene or pornographic, threatening, menacing, racist, offensive, indecent, tasteless, defamatory, in breach of confidence or otherwise unlawful;
  
• Harass, stalk, threaten, impersonate or otherwise violate the rights of others;
  
• Hack into, make excessive traffic demands, probe or port scan other PCs, deliver viruses, mail bombs, chain letters or pyramid schemes or otherwise engage in any other behaviour intended to inhibit other users from using and enjoying the Service or any other website;
  
• Collect and process other's personal data except in accordance with applicable data protection law;
  
• Advertise or offer to sell goods or services;
  
• Infringe any other person's intellectual property rights including copyright;
  
• Use the Service or transmit or collect information about users of the Service or to post or otherwise distribute unauthorised or unsolicited advertising, junk or bulk email (also known as 'spam');
  
• Use the Service or the Content in any way that we in our sole and absolute discretion consider objectionable, inappropriate, likely to injure our brand and reputation or otherwise unacceptable.

You are responsible for any misuse of the Service or the content event if it is by another person using your access to the Service. We do not generally monitor the Service however, we reserve the right to remove, edit or refuse to post any material that you or other third parties place or attempt to place on the Service, to block or suspend your access to the Service and to take such other action as we in our sole and absolute discretion consider necessary to prevent or remedy any breach of these Terms & Conditions. If you wish to notify us of any content of third party material or activity on the Service that you reasonable believe is in breach of these Terms & Conditions then you can do so. We are not responsible for any failure to remove, or any delay in removing, any content or third party material from the Service or for any good faith but wrong removal of third party material we will also (in accordance with our Privacy Policy) co-operate with law enforcement and other relevant authorities with respect to any investigation or violation of network security and reserve the right to disclose any information (including personal data) derived from you as required by law or in good faith believe that failure to comply with a legitimate request from a law enforcement agency would be likely to prejudice the prevention or detection of crime or the apprehension or detection of offenders.


8. Your Information

Our usage of your personal information is governed by our Privacy Policy, which forms part of these Terms & Conditions. PLEASE READ THE PRIVACY POLICY CAREFULLY - it deals with your rights and obligations in relation to your personal data, including what we can do with it and to whom we may give it in certain situations.


9. Payment and Charges

Where any of our Services require payment by you:

• You must make such payment as and when required by these Terms & Conditions, if you do not do so, we reserve the right to terminate your access to the Service immediately following any missed, rejected or refused payment.
  
• If payment is not paid on time, your payment is rejected or refused (including if you do not have sufficient credit in your Vodafone Prepaid account) or you default in payment, the amount owing will be treated as overdue and we will be entitled immediately to cease or suspend the provision of the Services to you until payment is received or until your credit has been topped up.
  
• All amounts payable by you shall be paid in full in Maltese Liri without any deductions or set-offs;
  
• Any such payment is to be made by you to us (whether under a contract or deduction from your prepaid credit) you may only use the Service if you are the person responsible for paying the bill or for ensuring that you have enough credit on your Vodafone Prepaid account.
  
• The applicable charges for any Services will be set out on the relevant pages of the Vodafone Site. All prices are inclusive of VAT however your Vodafone bill may display charges for individual Alerts exclusive of VAT. We reserve the right to vary these prices from time to time. Any such variation shall be notified to you in advance on our website at the relevant pages of the Vodafone Site.

10. Downloaded Content

Where any of our Services enable you to download content to a mobile phone, PC, personal digital assistant or other access devices.

• You may save such content on your access device but you are strictly prohibited from saving such content elsewhere, editing or modifying the content, copying, distributing or forwarding the content to one or more third parties or allowing third parties to access it.
  
• You should adjust the personal settings on your access device to ensure that you receive the content that you have selected. By registering for Services (where applicable) you confirm that your access device can support the downloading of the relevant content. If you are unsure whether this is the use you should check the information on this Site your handbook or contact the manufacturer of your access device. We cannot be held responsible should you attempt to download content onto an incompatible access device and you will charged regardless.
  
• Without limitation, we shall not be liable in any way for failures, defects or delays in delivery of the content which are caused by one or more of the following reasons:
  1. you have provided an incorrect phone number or other incorrect information before ordering the content;
  2. your message mail box is full and cannot receive additional messages;
  3. your phone is switched off, our of range or for some other reason cannot be reached; or
  4. any other reason outside our reasonable control.

11. Bulletin Boards and Chat Rooms

The Service provided includes from time to time various bulletin boards and chat rooms (collectively the 'Forum'). To participate in the Forum you must be registered as a Vodafone user. We do not generally pre-screen or monitor material posted by the Forum participants and we are not responsible for, no do we control or endorse any such material. Access to and use of the Forum is subject to these Terms & Conditions and Vodafone chat rules and any other specific directions given by us from time to time.


12. Email, SMS, Content Delivery and Usage

Whilst we will use our reasonable efforts to ensure that SMS messages, Alerts and emails are set correctly to your intended recipients, we are not responsible for the telecommunications networks that are responsible for the delivery of SMS messages, emails and Alerts to you or your chosen recipient, and so we do not warrant nor shall be liable for any failure to send, receive or process emails. Alerts or SMS messages or the quality of the materials received. We reserve the right to impose limitations of our choosing on the amount of storage space, temporary or otherwise, that we in our discretion provide you for the storage of emails or SMS messages, but we have no obligation to store any such materials for you. We recommend that you duplicate any data that you wish to keep in a secure storage facility. We reserve the right to suspend or terminate your email account or use of any SMS service where you remain inactive for any period of time chosen by us in our reasonable discretion (currently 90 days) or where we believe, in our sole and absolute discretion, that your email account is being used to send any spam or any other form of unsolicited bulk communications, or messages which are obscene, threatening, menacing, racist, offensive, derogatory, defamatory or in violation of any intellectual property or proprietary rights or otherwise in breach of any part of these Terms & Conditions. If we intend to terminate or suspend your email account or your use of the SMS Service due to inactivity (or if we decide to charge the maximum permitted period of user inactivity) we shall notify you in advance of taking such action.


13. Disclaimer and Limitation of Liability

The Service is supplied to you on an 'as is' basis and we make no warranties, express or implied, with respect to the Service and/or the content whatsoever (including without limitation regarding their satisfactory quality, fitness for a particular purpose, suitability, reliability, timeliness, accuracy, completeness, security or that they are free from error) unless specifically set out in these Terms & Conditions. We use our reasonable endeavours to ensure that the information within the Service is accurate at the time of its inclusion, but your access to the Service any action you carry out on the basis of data or information you obtain from or via the Service (including any transaction you made with a third party for the supply of goods or services to you) is carried out entirely at you own risk and we accept no liability for any losses that you may suffer as a result. The inclusion of links on the Service to third party sites not controlled by us does not imply any endorsement by us of such sites. The Service is provided to you through a variety of telecommunications systems and we are unable to guarantee error-free use of transmission of, or access to, any part of the Service. Accordingly we shall not be liable for any indirect, special or consequential damages for loss of use, profits, data or the cost of procurement of substitute goods or services, whether such losses or damages arise in contract, negligence, tort or otherwise resulting from:

• Your use of reliance upon or inability to use our Service and/or content;
  
• The deletion with or without notice or cause of any of your data or information stored on the Service;
  
• Any loss of your data or material resulting from delays, non-deliveries, missed deliveries, Service interruptions, or a failure, suspension or withdrawal of all or part of the Service at any time; or
  
• The removal from the Service of any material sent or posted by you on or via the Service and/or the blocking or suspension of your access to the Service or any part of it in accordance with Paragraph 7.

If you are dissatisfied with any part of the Service of with any of these Terms & Conditions, your sole and exclusive remedy is to discontinue using the Service, or where you have paid us for any element of the Service, to seek a pro-rata refund (subject to the Terms & Conditions of the particular element of the Service) for the cost of that element of the Service which has caused dissatisfaction. You will not be entitled to a refund where we have suspended or terminated your access to the Service in accordance with Paragraph 7 and for the second and third sub-paragraphs of Paragraph 17. nothing in these Terms & Conditions shall act to exclude or limit our liability for death or personal injury, fraud or any other liability which may not by applicable law be excluded or limited.


14. The Internet and Third Party Websites

Disclaimer - You acknowledge that we are unable to exercise control over the security or subject matter of third party content transmitted or accessible via the Service and we exclude all liability of any kind for the transmission or reception of illegal or unlawful content. The Services may be used by you to link to other websites, resources and/or communications networks. We accept no responsibility for their content or services, or otherwise in respect of these. We endeavour to ensure the security of your communications however your communications pass over third party networks over which we have no control. There is a risk that your communications be unlawfully intercepted or accessed by those other than the intended recipient. The Intent is not a secure environment. Uninvited programs or material may be downloaded without your knowledge, which may give unauthorised persons access to information stored on your PC or mobile phone. These programs may perform actions that you have not authorised, possibly without your knowledge. We accept no liability for any loss or damage resulting from your use of the content and for third party websites or content accessed via the Service.


15. Indemnity by you

You irrevocably agree to indemnify us and our Providers fully against and to hold us and our Providers harmless on demand from all losses, costs, proceedings, damages, expenses (including legal costs and expenses) or liabilities howsoever incurred by us or our Providers as a result of any claim by a third party resulting from your use of the Service (of use of the Service by anyone who accesses the Service via your password) in breach of non-observance of these Terms & Conditions. We shall notify you of any claim that we or our Providers receive and you hereby provide us and/or our Providers with full authority to defend or settle such claims and shall provide us and/or our Providers with all reasonable assistance necessary to defend such claims, at your sole expense.


16. Suspension and Termination of Service

We may suspend the operation of the Service for repair or maintenance work or in order to upgrade or update the contents of functionality of the Service from time to time. We may terminate your access to and use of all or any part of the Service without cause or notice if we terminate the Service or it ceases for any reason.
If we terminate your access to the Service, we may delete all information, emails and data you have stored on the Service.
Therefore we recommend that you save copies of all information that you may wish to keep on another storage device apart from the Service.
If we suspend your access to the Service to investigate or prevent a potential breach of these Terms & Conditions (by you) these Terms & Conditions shall remain applicable during the period of suspension and you shall remain liable for any charges payable by you during such period.
If we terminate your access to the Service for material breach of these Terms & Conditions (including non-payment of any sums due by you) then you shall remain liable for any such sums and for any other sums which you have contracted to pay prior to such termination, whether or not such changes relate to Services to be provided before or after such termination date and whether or not the charges are owed and/or payable to us of to our Providers, and/or the Vodafone Group.


17. Enquiries or Complaints

If you have any enquiries or complaints (about the Service or someone else's use of the Service) then please contact us via the customer care on 247). Calls to customer care lines may be monitored for training and quality purposes.


18. General

• We may delay enforcing our rights under these Terms & Conditions without listing them.
  
• You agree that we may sub-contract the performance of any of our obligations or may assign these Terms & Conditions or any of our rights and obligations without giving you notice.
  
• You undertake not to assign, re-sell or in any other way transfer your rights or obligations under these Terms & Conditions.
  
• We will not be liable to you for any breach of these Terms & Conditions, which arise because of any circumstances that we cannot reasonably be expected to control.
  
• You agree that no joint venture, partnership, employment or agency relationship exists between you and us as a result of these Terms & Conditions, in use of this Service.
  
• These Terms & Conditions (and where applicable, the relevant Provider Terms & Conditions) form the entire understanding between you and us concerning your use of the Service and supersede all previous agreements relating to the Service.
  
• If any part of these Terms & Conditions is determined to be legally invalid or unenforceable, then the invalid or unenforceable, then the invalid or unenforceable provision will be deceased and/or superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms shall continue in effect.
  
• References to Paragraphs ware to paragraphs of these Terms & Conditions. These Terms & Conditions shall be governed and interrupted in accordance with Maltese law and you and we both consent to the exclusive jurisdiction of the Maltese courts.

• We shall, at Your request and at no extra charge, provide You with written information as to whether and when Your personal data has been processed by us. Provided that we shall only provide such information upon having Your duly signed request in writing, accompanied by Your presentation of Identity Card and upon verification of registration password.

• there is no cancellation policy applicable to the performance of the Services
• without prejudice to other relevant Terms and Conditions, there is no after sales service in so far as Services concerned;
• there is no commercial guarantee in relation to the Services
  

19. Trade Marks

All trade marks whether design or work marks contained in the Service are the trade marks of the respective groups of companies of Vodafone Content Services and Vodafone ('Trade Marks'). You shall only make fair use of the trade marks and will not use them:

1. as or as part of your own trade marks;
2. in a manner which is likely to cause confusion;
3. to identify products to which they do not refer;
4. to imply endorsement or otherwise of products or services to which they do not relate; or
5. in any manner which does or may cause damage to the reputation of any of the above mentioned companies.

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You must be a registered My Vodafone member in order to make use of the Web Messaging Service.

The service of 'Web Messaging' refers to the following:-

• 'Web2SMS'; which allows you send up to 8 free text messages a day directly to Vodafone mobile numbers whether in Malta or abroad. You shall be able to send text messages to Vodafone numbers over and above the 8 free as well as to other local and foreign mobile numbers which shall be charged at 2 cents and 10 cents respectively, or as otherwise communicated by Vodafone from time to time subject to the introduction of new tariffs and/or promotional offers.
  
• 'Web2MMS', which allows you send multi-media messages directly to a Vodafone mobile phone whether in Malta or abroad. You may send up to 3 multi-media messages a day.

In order to start making use of the Web Messaging Service you must agree to the Terms of Use:-

1. Web Messaging Service is offered as a technology device, and is not intended to replace any other Vodafone Malta service.
   
2. Web Messaging Service may not be used to send any messages which violates or infringes the rights of others, or which are offensive, abusive, threatening, indecent, defamatory, obscene or otherwise unlawful.
   
3. The users of the service are responsible for the content of their messages. Vodafone Malta will not accept any liability or responsibility for the content of the messages transmitted by the users of the service or any claims made by third parties. The user's Vodafone mobile number will appear as the sender of the message every time a message is sent.
   
4. Web Messaging Service may not, without the approval of Vodafone Malta, be used to send messages, containing any commercial advertising or promotional material or solicitation of goods or services for commercial purposes.
   
5. In situations where Web Messaging has been misused Vodafone Malta reserves the rights to monitor any information, including IP addresses and in case of reasonable suspicion of misuse, the message content. Misuse of Web Messaging includes cases mentioned in point 4 above and other events where a user might in some way or another exceed the allowed number of messages that can be sent in one day. In such an event, Vodafone Malta reserves the right to exclude individual registered My Vodafone members from using this service and may take further legal action against them.
   
6. Vodafone Malta will not accept any claims with regards to use, availability and speed of this service. Messages are usually sent immediately, but there may be delays in transmission, owing to overload on the network. It is not guaranteed that messages will be received or even read by the addressee. Senders send a message at their own risk. Furthermore, since Web Messages are sent over the Internet, they are not secure and there is a possibility that these may be read by third parties.
   
7. Web Messages sent on numbers which are not valid local mobile numbers according to the updated numbering plan published by the Malta Communications Authority from time to time, may be charged at international rates.
   
8. A text message shall be of a maximum of 160 characters. If a longer text message is sent, it shall be charged as separate text messages accordingly.
   
9. Vodafone Malta shall have the right to discontinue and/or suspend this service and/or amend, replace or otherwise modify the terms and conditions related to it.
   

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1.0 Activation

My Vodafone Email is a web-based email service available free of charge, to all registered Vodafone Web Portal users. My Vodafone Email is only available for registered My Vodafone users with this Web Portal and requires the setting of a password. This password is specific for accessing Vodafone Email other than through this Portal, namely through WAP or the email clients found on your PC, Laptop, PDA or mobile phone.

Your email address will be your username@vodafone.com.mt (wherein username is the My Vodafone login username). Should you wish to change the username in your email address, and therefore, the My Vodafone username, you are kindly requested to inform us in writing at customerservice.malta@vodafone.com . Your My Vodafone account will be deleted and all related information, content associated with or present in your account will be erased completely. The new username will be issued as long as it is not already in use by another user. If in use by another user, you will be contacted and asked to submit another user name for the creation of your new My Vodafone account. Upon confirmation of a new username, you will be asked to register to My Vodafone afresh with your new username and password.


2.0 Charges

If you apply for the My Vodafone Email service, Vodafone shall provide you with one email account, your unique email address and one allocation of 8 megabytes of disk space ("mail space allocation") for the storage of email messages, free of charge. You may incur charges depending on the connection you use to access your Email. You are therefore advised to check the charges for the connecting media such as CSD or GPRS. If you choose to GPRS as your connection means you will not be charged at the moment, however this is subject to change in the future. If you access your Email account by setting up a CSD (GSM) data call or use WAP over CSD you would be charged on a per-second basis depending on the Vodafone price plan you are currently subscribed to.


3.0 Access to My Vodafone Email other than through the Web Portal

You may concurrently perform simultaneous access using the same type of login (that is, My Vodafone username and Email account password) from either one of the these locations at the following conditions;

4.0 Storage

You will be provided with 8 megabytes of disk space ("mail space allocation") for the storage of email messages. You are responsible for ensuring that you do not exceed the mail space allocation, otherwise you cannot be guaranteed receipt of e-mail messages. No additional e-mail messages can be deposited in your my Vodafone Email account until you create sufficient space by deleting stored messages. Vodafone is not responsible or liable for the deletion or failure to store messages or other information. For technical reasons, you may not be able to send or access all e-mails from time to time.


5.0 Proper Use

The following terms of use are applicable for the My Vodafone Email service;

6.0 Termination

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1. By filling in this form customer is declaring that s/he is the rightful owner of the mobile number (MSISDN) quoted in the same form and that the details provided are true and correct. By providing his/her details customer accepts to register with Vodafone Malta Ltd under the following Terms and Conditions.
   
2. By filling in this form customer is consenting that this form supersedes all personal details and marketing consents customer may have previously registered with Vodafone.
   
3. By filling in the VIP Club Form customer is accepting to receive marketing information from Vodafone as per the choices ticked by the customer. In the event that customer does not indicate his preference for marketing information, customer shall receive marketing information at Vodafone's discretion. Customer is hereby being made aware that s/he may opt out of receiving any form of marketing information at any time by contacting Vodafone Customer Service. Authentication of account ownership is required for this request to be processed.
   
4. Membership and any related benefits and advantages ensuing now or in the future through the Network Registration Form and/or the Vodafone VIP Club Application Form are valid for active connections only.
   
5. Customer can only submit one form per mobile number (MSISDN) and therefore benefits are only due once per mobile number (MSISDN).
   
6. The VIP Club is open to all customers having a residential address in Malta.
   
7. All customers must provide proof of identification upon request by Vodafone, for the Vodafone registration form to be processed.
   
8. Vodafone reserves the right to refuse any registration.
   
9. Vodafone Malta's Privacy Guidelines ensure that customer data is protected and used in a proper and legitimate manner. Vodafone Malta will process personal customer data when necessary to action services or other requests made by the customer, to conduct internal marketing analysis from time to time and to send direct communication to registered users regarding latest news and useful information about the company's products/services and/or activities. As a communication operator, Vodafone Malta is obliged to comply with current applicable data protection legislation/regulations and as such must ensure that it meets all legal requirements there under and in accordance with appropriate procedures. Vodafone Malta reserves the right to modify its internal 'Data Privacy Policy' from time to time should statutory obligations so mandate, or should the interest of customer's security so require.

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Standard Terms and Conditions for Vodafone Wi-Fi Services

SUBJECT MATTER OF AGREEMENT

You hereby agree that you shall use the Vodafone Wi-Fi services ("VML Wi-Fi Services") in Malta as provided by Vodafone Malta Limited (VML), in accordance with the terms and conditions set forth below:

1 FORMATION OF THE AGREEMENT

1.1 Authorisation: The Agreement on the VML Wi-Fi Service shall be formed in one of two (2) ways:

1.1.1 If you choose to be billed directly to your Vodafone Malta account, then you will be sent a password by SMS. For subsequent log-ons to the -session you will require your Vodafone Malta mobile number (MSISDN) and the password referred to above. If you lose, delete and/or misplace the password then you will have to purchase a new session.

1.1.2 If you choose to pay for the service via a debit or credit card which you are authorised to use, then you will receive a username and password on the VML Wi-Fi webpage. If you lose, delete and/or misplace the username and password then you will have to purchase a new session.

1.2 Running: The session shall run without interruption, until you either log-out, use up all the credit available or until the stated time-window for the session in question expires.

1.3 You may choose to login to the VML Wi-Fi Service for numerous sessions provided that the details submitted are accepted and authorised as per clause 1.1 above. The session may be used at any of the VML Wi-Fi hotspots throughout the Maltese territory.

2 SYSTEM AND SERVICE REQUIREMENTS

2.1 In order to use the VML Wi-Fi Service, you will require a pre-configured Wi-Fi-enabled terminal device (such as a Wi-Fi-enabled laptop, notebook, or personal digital assistant (PDA)).

3 SCOPE OF SERVICE

3.1 VML Wi-Fi shall provide you with wireless access to the Internet through the VML Wi-Fi Service which can be accessed by means of various devices such as a Wi-Fi-enabled laptop, notebook, personal digital assistant (PDA), or similar terminal device.

3.2 VML Wi-Fi shall provide its Service in accordance with the requirements of electronic communications, data protection and privacy laws. Any content provided by third parties is not the subject matter of the VML Wi-Fi Service and is not covered by this Agreement. VML Wi-Fi shall not generally monitor or review the content provided by third parties however it reserves the right to do so upon reasonable justification. The aforementioned disclaimer also applies with respect to whether the content contains any harmful software (e.g. viruses) or infringes third parties’ rights.

3.3 VML Wi-Fi will allow you to pay the fees for the use of the VML Wi-Fi Service as stated in clause 1.1.1. and 1.1.2. above.

3.3.1 In the event of payment via your Vodafone Malta account, you will be required to request provisioning from Vodafone Malta by calling our customer care services on 247 from your Vodafone or go to any one of our retail outlets. The standard terms and conditions relating to your Vodafone Malta account shall apply in this case.

3.3.2 In the event of payment via a credit or debit card on the site itself, this will be done through a secure payment gateway. A list of the authorised credit and debit cards can be found annexed hereto below:

All major Credit Cards & the following Debit Cards may be used for payment in connection with the VML Wi-Fi Service:

• Visa (credit card)
• BOV Cashlink (debit card)
• Mastercard (credit card)
• BOV Cashlink International (debit card)
• BOV Club Card (debit card)
• BOV Visa Gold (credit card)
• BOV Visa Platinum Gold (credit card)
• APS Premier Card (debit card)

The following Credit Cards & Debit Cards are NOT accepted for payment in connection with the VML Wi-Fi Service:

• JCB (credit card)
• American Express (credit card)
• Maestro (credit card)
• BOV Visa Electron (credit card)
• BOV Cashlink Electron (debit card)

4. AVAILABILITY

4.1 The VML Wi-Fi Service is provided on a monthly basis at 98% availability rate. Any disturbances or down-time, which are experienced by the wireless network operator or your content provider or other third parties with whom you engage during the use of such Service, will not be attributed to VML Wi-Fi disturbance or down-time periods.

4.2 Disruptions within the VML Wi-Fi may arise as a result of a force majeure event, such as strikes, changes to the physical layout in which the service is deployed which are beyond VML’s control, lockouts and regulatory orders as well as technical changes to the VML Wi-Fi equipment or as a result of other measures that become necessary for the proper and improved operation of VML Wi-Fi Service. Furthermore downtime may also occur as a result of technical breakdowns and faults to the VML Wi-Fi system. VML Wi-Fi shall undertake all reasonable efforts to eliminate such disruptions, interruptions and downtime within a reasonable time.

5. CUSTOMER’S DUTIES

5.1 You are strongly advised to regularly back-up and save the data in order to reduce the risk of any data loss.

5.2 You furthermore agree not to use the access to, or the VML Wi-Fi Service itself, to distribute or download unlawful or immoral information from the Internet or to otherwise misuse the Services, and specifically agree to ensure that it complies with all legal requirements, including the provisions concerning the protection of youth as well as any national and international copyright laws:
· not to download or permit to be downloaded any harassing, defamatory, intrusive, improper, threatening, harmful, impermissible or otherwise unlawful or immoral content onto the VML Wi-Fi servers, including the WWW server, the share anonymous FTP-Server (File Transfer Protocol) and the email server, or to otherwise make reference to such content;

• not to provide or otherwise refer to any content, which would damage the reputation of VML Wi-Fi;
  
  
• not to offer, transfer, or otherwise promote the transfer of, any viruses, "Trojan Horses", "junk mail", "spam" or any unsolicited electronic mass mailings;
  
  
• not to use any installations or perform any applications, which lead to or could lead to the disruption or change in the physical or logical structure of the VML Wi-Fi server, the VML Wi-Fi network;
  
  
• and to transmit VML Wi-Fi data using ONLY the current standards of the TCP/IP protocol family.

6. CUSTOMER’S INDEMNITY FOR VML Wi-Fi LIABILITY

6.1 You agree to indemnify VML Wi-Fi with respect to any and all third party claims that are caused by you in breach of your duties stipulated under clause 5.2. above.

6.2 You are fully responsible for any of your content or the content of third parties that you access and process, and which is available on the Internet, vis-à-vis VML Wi-Fi. In this respect, you agree to indemnify VML Wi-Fi with respect to any and all third party claims.

6.3 If you breach the duties set forth in clause 5.2, VML Wi-Fi will have the right to take any action necessary to eliminate the abuse. VML Wi-Fi is specifically authorised to revoke your access rights to the Wi-Fi services (with immediate effect) and/or to delete from its servers and systems the content and data which are the basis for the breach. If you caused the breach as a result of your culpable conduct, you will be liable to VML Wi-Fi for compensatory damages.

7. USE OF DATA, EVIDENCE OF THE ACCURACY OF PAYMENT

7.1 VML Wi-Fi shall, for a period of 6 months following the payment transaction, save your connection data to the VML Wi-Fi for purposes of evidencing the accuracy of the payment effected.

02 September 2005

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1. Vodafone World is Vodafone’s newly introduced default tariff for all its customers whilst Roaming, except for those who currently make use of Vodafone Passport.
2. Vodafone Malta Limited (Vodafone) customers will automatically be subscribed and benefit from the Vodafone World Roaming tariff (hereinafter referred to as the ‘Tariff’) from its commencement date as per 2 below.
3. This Tariff commences on Sunday 1st April 2007.
4. This Tariff is available to all prepaid and postpaid Vodafone customers on all tariff plans.
5. Prepaid customers are automatically switched onto this Tariff upon commencement thereof.
6. Postpaid customers’ subscription to Vodafone Passport remains in force unless they choose to opt out from the Vodafone Passport tariff and start using this Tariff. Shifting to this Tariff is free of charge.
7. Postpaid customers on the Vodafone Passport tariff will still be charged in accordance with the Vodafone World Tariff whilst Roaming on networks which are not covered by the Vodafone Passport tariff.
8. This Tariff is applicable to all voice calls made or received outside Malta and to all text messages sent from outside of Malta (hereinafter referred to as ‘Roaming’).
9. This Tariff applies to all calls made or received outside Malta (hereinafter referred to as the ‘Eligible Calls’), excluding premium rate and calls made using Vodafone Passport.
10. All customers are advised to visit our website, call Customer Care on 247 or visit our retail outlets, to learn about the new charges applicable under this Tariff and for the latest information regarding this same Tariff.
11. All Eligible Calls made by customers whilst roaming in any Zone 1 country are charged in one (1) second increments with a minimum call charge equivalent to thirty (30) seconds.
12. All Eligible Calls received by customers whilst roaming in any Zone 1 country are charged in one (1) second increments from the first second.
13. All Eligible Calls made or received by customers whilst roaming in Zones 2,3,4, countries are charged in sixty (60) second increments with a minimum call charge equivalent to one (1) minute.
14. All call charges remain unchanged whenever the Eligible Calls are made or received whether during peak time or during off peak time.
15. SMS, MMS, WAP and Internet APN data Roaming charges are network specific and are susceptible to exchange rate variations and therefore may change from time to time.
16. All charges deriving from this Tariff include VAT unless otherwise stated.
17. Vodafone hereby informs its customers that it cannot guarantee access to or coverage over the network of any foreign operator
18. Vodafone shall issue a list of countries, and the zones and charges in relation to them, as well as the particular network considered a Vodafone Preferred Network in relation to this Tariff. This information may be subject to change from time to time. Customers are therefore advised to check about charging prior to travelling and using their handsets whilst Roaming.
19. Customers may send an SMS on 50915791 with the name of the country being visited as follows ‘from [insert name of country]’, which SMS is free of charge if sent from Malta so as to obtain information regarding the Roaming charges in the country they will be visiting. Customers will then receive a reply SMS with the Roaming charges for the preferred and non-preferred networks in the country being visited.
20. All other services shall be charged as per existing tariff plan.
21. If Vodafone decides to terminate this Tariff, all customers on this Tariff shall be automatically shifted onto another tariff plan.
22. Vodafone general prepaid and postpaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.
23. Vodafone reserves the right to stop, suspend, amend or otherwise alter this Tariff and these terms and conditions at any time

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All Vodafone services are subject to our fair use policy. If, in the reasonable opinion of Vodafone, your use is excessive, we may ask you to moderate your usage. If after we have informed you to moderate your usage, you fail to do so, we reserve the right to charge you for the excessive element of your usage at your price plan's standard rate or to suspend or terminate your service in accordance with your airtime contract. Furthermore, Vodafone reserves its right to suspend or terminate your service if you abuse of the service and/or use it in a way for which it is not intended.

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Vodafone Fixed Add-On Terms and Conditions:

1. Vodafone Malta Limited (hereinafter referred to as 'Vodafone') mobile telephony customers may subscribe to and benefit from Vodafone's Fixed Add-On when calling on fixed line telephone numbers (hereinafter referred to as the ’Add-On’).
2. This Add-On is available to all Vodafone prepaid customers who are currently on the Max Value Simple, Max Value Text, Max Value Talk, Max Value Friends and Max Value Talk All Day tariffs. This Add-On is also available to all Vodafone postpaid customers on the Smart+ and Knock Out Add-Ons tariffs. All Vodafone customers on the mentioned tariffs are herein referred to as 'Customers'.
3. This Add-On will be launched on the 1st of December 2008 for prepaid customers and will apply from the 1st of January 2009 for postpaid customers.
4. Prepaid customers:
1. This Add-On is applicable to prepaid Customers who are subscribed to the Max Value Text, Friends, Simple, Talk and Talk All Day tariff Add-Ons (each hereinafter referred to as the 'Prepaid Original Tariff').
2. A Customer pays an access fee of one Euro (€1), inclusive of VAT, per week and benefits from the following rates when calling fixed line destinations:
1. Peak – Monday to Friday between 08:00:00hrs and 17:59:59hrs: twelve Euro cents (€0.12c) for calls charged and payable on a five (5) minute basis;
2. Off Peak – Monday to Friday between 18:00:00hrs and 07:59:59hrs and Saturday & Sunday between 00:00:00hrs and 23:59:59hrs: twelve Euro cents (€0.12c) for calls charged and payable on a thirty (30) minutes basis.
3. Customers may opt in to this Add-On by sending a blank SMS free of charge to 16240.
4. Customers are switched to this Add-On as soon as they receive an SMS from Vodafone confirming their subscription to this Add-On.
5. If the Customer does not have a minimum of €1 in his/her account the week following the subscription to this Add-On, the Customer will be put back onto his/her Prepaid Original Tariff. Vodafone will be verifying the Customer's account regularly until s/he has enough credit in his/her account to renew this Add-On.
6. A Customer may opt out by sending a free blank SMS to 16299 and the Customer will be switched back onto his/her Prepaid Original Tariff as soon as s/he receives an SMS from Vodafone informing the Customer that s/he is no longer subscribed to this Add-On.
7. If the Customer opts out of this Add-On before the end of their current week, no refund will be awarded on the access fee.
5. Postpaid customers:
1. This Add-On is applicable to postpaid Customers subscribed to one of Vodafone's Knock Out Add-On tariffs and the Smart+ tariffs (hereinafter referred to as the 'Postpaid Original Tariff').
2. A Customer pays an access fee of fifteen Euros and (€15), inclusive of VAT, per month and benefits from 500 minutes of calls when calling any local fixed line destination.
3. Customers may opt in to this Add-On by calling our Customer Care on 247 (if already subscribed to one of the Knock Out Add-On tariff s or Smart+ tariffs or by visiting one of our retail outlets.
4. Customers who subscribe to the Knock Out Add-Ons and Smart + tariffs are switched to this Add-On on the first day of the subsequent month following subscription by SMS and this Add-On is renewed every following month. Customers subscribed to other postpaid tariffs can request to be migrated to Knock Out Add-Ons or Smart + tariffs during the running of this Add-On in order to benefit from it. Customers switching from another postpaid tariff to the Smart+ tariff will commence to benefit from the Add-On within a few days from subscribing.
5. Where the Customer's Knock Out Add-On tariffs' bundle includes calls to local fixed line destinations, such calls will automatically be excluded from that bundle as soon as the Customer is switched on to this Add-On. The remaining minutes of the Customer's Knock Out Add-On's tariff's bundle will be solely dedicated to calls to other Vodafone mobile numbers or all local mobile numbers as applicable. For the avoidance of doubt, the free talk time the Customer is entitled to through the Knock Out Add-Ons tariffs will not be affected by this Add-On.Upon taking up this Add-On, Smart+ Customers may utilise their bundled minutes to be used for calls to any local network other than fixed lines. Should Smart+ Customers take both the Fixed500 and Voda500 add-ons, the bundled minutes to be used for calls to any local network will be applicable exclusively for calls to other mobile networks.
6. A Customer may opt out by calling our Customer Care on 247 or by visiting one of our retail outlets and the customer will be switched back onto his/her Postpaid Original Tariff on the last day of the current month at 23:59:59hrs for Knock Out Add-On tariffs and on the first (1st) day of the following month for Smart+ tariffs.
7. General:
1. In the case where the Customer begins his/her call before this Add-On becomes applicable and ends his/her call after this Add-On becomes applicable, the Customer shall automatically be charged depending on the Original Tariff s/he is subscribed to.
2. This Add-On is not applicable whilst roaming.
3. All charges deriving from these Add-Ons include VAT and any other applicable taxes, unless otherwise explicitly stated.
4. All Customers are advised to visit our website (www.vodafone.com.mt), call Customer Care on 247, send an email on customerservice.malta@vodafone.com or visit our retail outlets, to learn more about this Add-On.
5. Vodafone general prepaid and postpaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.
6. Vodafone reserves the right to stop, suspend, amend or otherwise alter this Add-On and these terms and conditions in accordance with the timeframes stipulated by applicable law.

1st April 2009 v.2 ©

The Call Diverts facility allows postpaid customers active on the Vodafone Malta network (hereinafter referred to as the ‘Customer’) to direct incoming calls to another mobile or fixed line number.

Customers who divert their calls onto another mobile number active on the Vodafone Malta network whilst in Malta shall avail of this facility free of charge.

Customers who divert their calls onto a mobile or fixed line number active on the network of another operator whilst in Malta or abroad shall be charged for this service in accordance with the applicable call rate on the tariff they would be subscribed to.

FAIR USAGE POLICY: All Vodafone services are subject to Vodafone’s fair use policy. If, in the reasonable opinion of Vodafone, the customer’s use is excessive Vodafone may ask the customer to moderate his/her usage. If after Vodafone has given notice to the customer in writing to moderate his/her usage, the customer fails to do so, Vodafone reserves the right to charge the customer for the excessive element of his/her usage, or to suspend or terminate the Customer’s service. Furthermore, Vodafone reserves its right to suspend or terminate the customer’s service if he/she abuses of the service and/or uses it in a way for which it is not intended.

If you experience any problems setting diverts from your phone, please contact our Customer Services by sending an e-mail to cusomterservice.malta@vodafone.com. You could also call 247 from you mobile phone or 9999 9247 from any other phone. Alternatively you could also visit one of our retail outlets (Paola, Valletta, B’Kara or Gozo).

Vodafone Broadband Fone200

• Vodafone Malta Limited (Vodafone) customers (hereinafter 'Customers') subscribed to the Vodafone Broadband Basic or Vodafone Broadband Maxi tariffs may apply for the fixed line telephony package as detailed below. To request further information Customers may:
• call Vodafone Customer Service on 247 from their Vodafone mobile or 20990247 from any other number;
• visit any Vodafone retail outlet;
• visit our Website (internet.vodafone.com.mt); or
• contact the Vodafone Business Sales team.

• This Tariff commences on the 1st July 2008.
• This Tariff is subject to the Vodafone Broadband General Terms and Conditions and the Vodafone Broadband Pay Monthly and Prepaid Service Specific Terms and Conditions found on the Vodafone website (internet.vodafone.com.mt) or available from the Vodafone retail outlets.
• Once a Customer subscribes to this Tariff and enters a one (1) year agreement with Vodafone for the provision of these services, the Customer shall be able to avail of:
  • FIXED LINE TELEPHONY
    • Free calls from Vodafone fixed line to another Vodafone fixed line;
    • Two hundred (200) free minutes of calls to all other local fixed line numbers;
    • All other fixed line calls shall be charged at the rate of €0.02 per minute during peak time and at €0.007 during off peak time, between 18:01hrs and 05:59hrs.
    • Customers are charged a minimum charge of €0.02 per call. Subsequent to this first minute Customers are chargeable on a per second basis.
    • Local calls to mobile operators shall be charged as follows:
      • Calls to Vodafone mobile at €0.21 per minute chargeable on a per second basis;
      • Calls to other mobile operators at €0.26 per minute chargeable on a per second basis.
    • International calls start from a rate of €0.035 to fixed line numbers and €0.23 to mobile numbers per minute chargeable on a per second basis. For further details regarding charges for international calls Customers are advised to visit the Website (internet.vodafone.com.mt).
• Customers subscribing to Fone200 shall pay the monthly access fee of €7 as well as any other charges incurred as detailed above.
• Customers subscribing to this Promotion shall be required to pay no deposit on the Customer Premises Equipment (CPE) and 1 Router. Vodafone reserves the right to request a deposit to be paid for the CPE and the Router and the latest deposit prices will be displayed in the Vodafone retail outlets and on the Vodafone website (internet.vodafone.com.mt) in advance in accordance with applicable law.
• In the event that the Customer terminates his/her subscription to this Promotion prematurely (other than in the case of no coverage), the Customer shall be obliged to pay Vodafone the difference in monthly access fee between the months already availed of and those still outstanding for the one (1) year term of this Promotion. Customer is also obliged to return the CPE and the Router in a good working condition (reasonable wear and tear excepted).
• All other services shall be charged as per Vodafone's default tariffs for that service.
• Vodafone general postpaid terms and conditions and the Vodafone Broadband Generic Terms and Conditions as well as the Vodafone Broadband Postpaid and Prepaid Specific Terms and Conditions shall apply.
• Vodafone reserves the right to stop, suspend, amend or otherwise alter this Promotion and these terms and conditions in accordance with applicable law.

1. Vodafone Malta Maritime roaming is Vodafone Malta Limited's (hereinafter referred to as 'Vodafone') service for all its customers ('You') whilst roaming at sea on certain ships. Through this service You can now use your mobile phone to make and receive calls, send and/or receive SMS whist travelling on certain cruise ships.
2. All Vodafone mobile telephony customers subscribed to any Vodafone tariff plan (hereinafter referred to as the 'Customer/s') are able to avail of this service.
3. This Tariff is applicable to all voice calls and SMS made or received in open sea on board specific cruise ships (hereinafter referred to as 'Vodafone Malta Maritime').
4. Text messages sent by Customers will be charged according to the Vodafone World Roaming tariff applicable rates.
5. All calls and SMS made by Customers over the Vodafone Malta Maritime roaming service are charged as follows:

1. Mediterranean Region:

2. Caribbean Region:

6. Vodafone Malta Maritime is available on the following cruise ships:
   
   
1. Mediterranean Region:
   
   Customers are advised to visit http://www.vodafone.com.mt/page/goingabroad_contract_maritime.html for more information about ships and itineraries cruising in the Mediterranean region.
   
   
   
2. Caribbean Region:
   
   Customers are advised to visit http://www.cellularatsea.com/shipsinservice.htm for more information about ships and itineraries cruising in the Caribbean region.

7. The list of cruise ships may be subject to change from time to time as indicated on our website (www.vodafone.com.mt). It is highly recommended that you visit our website from time to time to obtain the most updated list of ships and charges for the Vodafone Malta Maritime roaming service.
8. Occasionally, Vodafone may not receive records for calls made from abroad for processing until several weeks after the call is made.
9. All charges deriving from this Tariff include VAT, and any other applicable taxes, unless otherwise explicitly stated.
10. Vodafone cannot guarantee access to, or coverage on board any cruise ship at open sea. The Vodafone Malta Maritime roaming service will be switched off on board the cruise ships whilst within the territorial waters of the country visited. If you are unable to receive access to the Vodafone Malta Maritime roaming service at this time, you may obtain access to another foreign network operator in the visited country. If so, you will be charged according to the normal applicable roaming tariffs.
11. All customers are advised to visit our website (www.vodafone.com.mt), call Customer Care on 247, send an email on customerservice.malta@vodafone.com or visit our retail outlets, to learn more about this service at sea.
12. Vodafone general postpaid and prepaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.
13. Vodafone reserves the right to stop, suspend, amend or otherwise alter this Tariff and these terms and conditions in accordance with the timeframes stipulated by applicable law.

The following terms and conditions, including any future revised versions (‘Terms’), apply to each applicant participating in the i-Mashup Competition (‘Competition’). The Competition gives any applicant participating in the Competition (‘You’ shall refer to any applicant participating in this Competition, and ‘Your’ shall be construed accordingly) the chance to win a prize (‘Prize/s’) with the opportunity of also winning an additional star prize (‘Star Prize’). You may participate in the Competition by registering and submitting Your own mobile application in terms of these Terms (‘Submissions’). Mobile applications are small software applications that are installed on mobile handsets or accessed online via mobile handset browsers, which interact with online services or platforms (‘Mobile Applications’).

The Competition shall be launched on the 1st of May 2009 and You may register Your Submissions until the 1st September 2009 (24:00hrs CET). The Competition is run by Vodafone Malta Limited, whose registered office is at Vodafone House, Msida Road, Birkirkara BKR 9024, Malta (‘Vodafone’).

You are encouraged to read the Terms carefully. These Terms are legally binding and regulate Your participation and access to the Competition and the products and services proposed through the said Competition. If You do not agree with these Terms, You should not participate in the Competition. By submitting Your application You agree to be bound by these Terms.

The judges (‘Judges’) of the Competition will be selected from a panel of experts by Vodafone, and will be competent to judge the Competition according to the relevant success criteria set out in these Terms entry documentation for the Competition (‘Success Criteria’).

By entering into the Competition You will be deemed to have understood and agreed to be bound by these Terms, and accepted that Your participation in the Competition is subject to them. Please read these Terms carefully as they contain important information regarding Your legal rights, remedies and obligations.

1. Eligibility Criteria and Participation

1. To be eligible to participate in the Competition and win a Prize or the Star Prize, You must fulfill the eligibility criteria set out in these Terms:
   1. You must have read and agreed to these Terms. You will be deemed to have agreed to these by entering into the Competition;
   2. Entry in the Competition is open to anyone aged eighteen (18) years and over.
   3. You must be registered as a developer for the i-Mashup portal by sending an email to imashup.mt@vodaofne.com to register:
      1. Submissions shall include Your email address, mobile number, a description of Your designed Mobile Application and the platform utilised for the said Mobile Application;
      2. All Submissions need to be written in English;
      3. All submitted Mobile Applications must be based on BlackBerry, Symbian and Windows Mobile platforms;
      4. All Mobile Application names must be descriptive of the use of the said Mobile Application (e.g. Weather Application).
   4. You will need to have completed and register Your Submissions by the closing date of the Competition. The date on which You submit Your registration will be deemed to be Your ‘Entry Submission Date’. Where there is any dispute over the Competition entry date, Vodafone’s decision is final. Vodafone does not accept responsibility for lost or delayed entries;
   5. Your entry must be completely Your own original work. Where Your entry contains any software, code or other material which you have not created yourself, You must have the express consent of all authors of such work subsisting in Your entry, to submit such entry to the Competition; and
   6. Your entry must be compatible with a commonly-available mobile device.
   7. There are no limitations on the number of registrations which You may submit into the Competition.
2. Vodafone’s usage of Your personal information is governed by the Vodafone’s website’s Privacy Policy (‘Privacy Policy’) which forms part of these Terms.
3. You agree to provide true, accurate, current and complete information as specified above in order to participate in the Competition. You confirm and certify that Your Submissions are Your sole creation and that You own all the IPR in Your Submissions, and You agree not to assert any ownership right of any kind in Your Submissions and You waive the right to receive any financial or other consideration in connection with such Submissions. You must notify Us immediately of any changes to Your Submissions and/or registration details by providing us with updated details as necessary. Our use of Your personal information which You submit is governed by the Privacy Policy.
4. Whether the Prize is a cash prize or not, if the winning entry was submitted by the registered entrant on behalf of a team then the Prize will be awarded to the registered entrant and he or she will be responsible for apportioning the Prize among the rest of the team as he or she sees fit. Neither Vodafone nor the Sponsor (if different) shall be required to award a Prize to any person other than the winning registered entrant. Neither Vodafone nor the Sponsor (if different) shall be responsible for taking any decision as to the manner or proportion in which any Prize should be shared among the team of the winning registered entrant.
5. Each Competition is operated through the web site located at www.vodafone.com.mt/imashup.
6. Vodafone’s computer record of Your registration details (including Your Entry Submission Date) will be considered the accurate record of Your entry. Any entry that is not in accordance with these Terms will be void. Vodafone reserves the right to reject any entry that they consider, in their sole discretion, to be incomplete, inaccurate, corrupted or otherwise unsuitable.
7. When submitting an entry to the Competition, personal information may be processed by Vodafone. You agree that the personal information (including Your personal information and that of any third party) which You provide in the course of entering into a Competition can be processed for the sole purpose of administering the Competition and it will not be disclosed to any other third parties. (Please see the Privacy Policy for further details).
8. In the event that You are an employee of Vodafone, the terms of your contract of employment with Vodafone (or service contract if you are a contractor) are intended to apply in relation to all intellectual property rights subsisting in an entry. However, for the avoidance of doubt, by submitting an entry, and in consideration of the opportunity to win a Prize or Star Prize, You assign to Vodafone with full title guarantee all intellectual property rights you may hold in the entry or Submissions and waive absolutely any such moral rights that may subsist, and so far as is legally possible, any broadly equivalent rights You may have in any territory of the world.
9. Where an entry is a joint entry, You shall procure such an assignment of intellectual property rights to Vodafone from all authors and provide to Vodafone, on its request, written absolute waivers from all authors of the entry in relation to any moral rights which subsist, and so far as is legally possible, any broadly equivalent rights such authors may have in any territory of the world.
10. Your participation in the Competition is currently free. Any changes shall be duly notified to participants in accordance with applicable law.

2. Success Criteria: Judge’s Decision is Final

1. All Submissions are subject to Vodafone’s consideration and review.
2. All Submissions are reviewed by a number of judges who shall be selected from a panel of experts appointed by Vodafone and shall be competent to judge the Competition’s Submissions. Submissions will be assessed on the following criteria:
   1. Usability – how easy to use is Your Mobile Application?
   2. Innovation – how creative is Your Mobile Application?
   3. Value to users – what does it enable users to do?
3. Following the review outlined in Term 2.2 above, Vodafone shall contact the short listed Submissions and ask You to provide Vodafone with a working demo demonstrating how Your proposed Mobile Application works accompanied by a detailed write up of Your Mobile Application.
4. All applicants shall prepare their working demo, as detailed in Term 2.3 above, by the 9th of September 2009. For the avoidance of doubt, the said preparation must be prepared by all applicants and shall in no way affect Vodafone or the judges in short listing the applicants in terms of the said Term 2.3.
5. Subsequent to reviewing the short listed Submissions as per Term 2.3 above, the winner(s) of the Competition will be decided by the judges in the judges’ sole discretion.
6. In the event that, in the judges’ opinion, none of the registered entrants meet the Success Criteria for the Competition, no Prizes or Star Prize will be awarded.
7. The judges’ decision in relation to this Term 2 shall be final and no correspondence shall be entered into.
8. If following the procedures outlined in Term 2.3 above, the judges consider Your Submissions as:
   1. Unsuccessful, You will be notified by an email;
   2. Successful, We will contact you and the following procedure will apply.
9. If the judges consider Your Submission successful, You will be asked to enter into a written agreement with Vodafone in order to proceed with a working demo creation for Your Mobile Application in terms of Your Submissions. After this step is completed, the necessary mechanism is set in motion in order to develop the working demo creation into the Mobile Application.
10. The Mobile Application developed in terms of Term 2.9 above will then proceed to through Vodafone’s process for market launch.
11. If Your Submissions are considered to be successful and this Term 2 is followed but Your Submissions are not converted into a Mobile Application to be launched in the market, the Mobile Application will enter Vodafone’s repository for future reference.
12. If Your Submissions are considered to be successful in terms of this Term 2 but Your Submissions are not deemed to be comprehensive and the creation of the working demo is postponed for whatever reason, Your Submission will enter Vodafone’s repository for future reference.

3. Prize

1. If Vodafone considers Your Submissions as valuable and successful as an idea, You will be compensated by Vodafone accordingly as specified in this Term 3.
2. The best three (3) Submissions shall be rewarded as follows:
   1. 1st Prize: €2500
   2. 2nd Prize: €1000
   3. 3rd Prize: €500
3. Vodafone reserves the right to award ad additional Star Prize. This award is left to the discretion of the judges, whose decision shall be final and no correspondence shall be entered into in this regard by any applicant.
4. The winner(s) of the Competition will be contacted directly by email or telephone. Vodafone reserves the right to choose a substitute winner in the event that, despite reasonable efforts, Vodafone is unable to contact a relevant winner.
5. The name of the Competition winner(s) will be available on www.vodafone.com.mt/imashup and via any other media as Vodafone may deem necessary.
6. Prizes will be issued by Vodafone in accordance with Term 3.2 and Term 3.3, subject to the requirement that all relevant information necessary for the Prize to be issued has been provided. It is Your responsibility to ensure that the contact information that You provide is correct. Vodafone shall not be liable for any loss caused to the relevant winner as a result of incorrect contact information.

4. Publicity and Hosting

1. It is a condition of Your entry that: (a) Vodafone has the right to publicise Your name for any matter or promotion which is incidental to the Competition and/or the Prizes and/or the Star Prize, including publicity (in whatever medium); and (b) Vodafone has the right to host Your Submissions on Vodafone’s systems and/or databases, or any other Vodafone platform.
2. If the judges agree to launch the Mobile Application on the market as per Term 2 above, Vodafone reserve the right to ask You to attend and/or appear in media related activities when publicising the aforementioned Mobile Application as a testimonial for Vodafone. For this reason You shall be bound to enter into a testimonial agreement with Vodafone and attend any media activities as agreed in the testimonial agreement.

5. IPR

1. The word or mark “Vodafone” or "i-Mashup ", however represented, included stylised representations, all associated logos and symbols and combinations of the foregoing with another word or mark (“Vodafone Marks”) are Our trade marks or those of one of the Vodafone Group companies. You shall only make fair use of the Vodafone Marks and will not use the Vodafone Marks: (1) as or as part of Your own trade marks; (2) in a manner which is likely to cause confusion; (3) to identify products to which they do not relate; (4) to imply endorsement or otherwise of products or services to which they do not relate; or (5) in any manner which does or may cause damage to Our reputation or the Vodafone Marks.
2. All IPR and goodwill in relation to the Competition shall be owned by Vodafone or otherwise licensed to Vodafone by the application providers, third party contributors, advertisers, creative partners or any other third parties. Except as expressly permitted in these Terms, Your use of the IPR displayed or made available via the Competition is prohibited.
3. All rights are expressly reserved and nothing in these Terms and nothing in the Competition shall confer any licence or other transfer of rights to You whether by estoppel, implication or otherwise unless expressly stated otherwise in these Terms.

6. Liability and Disclaimer

1. Vodafone is not liable for any damage, loss or disappointment suffered by Your participation in the Competition, other than damages for death or personal injury caused by Vodafone’s negligence.
2. Vodafone expressly excludes any liability caused by loss or delay of entries, failure of the Competition entry database, failure of Your equipment, communication networks, too many people trying to use the Internet at the same time or other causes of interference and may fail or require maintenance without notice (for whatever reason) or any failure by us to record Your details or Submissions, as well as any liability for failure to contact You.
3. The Prizes and Star Prize offered will be accepted in the knowledge that the winner may become liable to local tax contributions and any Prize awarded may have to be declared on an annual tax return as required. Any tax liability will be the responsibility of the winner and the winner must pay any local taxes due.
4. Due to the inherent risks in using the Internet, Vodafone cannot be liable for any damage to, or viruses that may infect, Your computer equipment or other property when creating Your Mobile Application or registering Your Submissions. Vodafone shall not be liable for any loss, claim, damage, or any punitive, indirect, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings or loss or corruption of data) whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with the Competition.
5. Vodafone makes every effort to ensure the security of Your communications and Submissions. You are however advised that for reasons beyond Vodafone’s control, there is a risk that Your communications may be unlawfully intercepted or accessed by those other than the intended recipient. For example, Your communications may pass over third party networks over which We have no control. The Internet is not a secure environment. Unwanted programs or material may be downloaded without Your knowledge, which may give unauthorised persons access to Your PC or other connecting device and the information stored on it. These programs may perform actions that You have not authorised, possibly without Your knowledge.
6. We shall not be liable to You due to any cause beyond Our reasonable control including but not limited to Act of God, inclement weather, act or omission of Government or public telephone or electronic communications operators or other competent authority or other party for whom We are not responsible.
7. Your only remedy under these Terms is to inform us to discontinue Your participation in the Competition.

7. Indemnity by You

1. You hereby agree to fully indemnify and to hold Vodafone and all other members of the Vodafone Group harmless from and against any claim brought by a third party resulting from the use of the Competition, in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities, whatsoever suffered or incurred directly or indirectly by Vodafone and the rest of the Vodafone Group in consequence of Your use of the Competition and Your Submission, or Your breach or non-observance of any of these Terms.

8. General

1. You are advised to send an email on imashup.mt@vodafone.com for any information or updates in relation to the Competition.
2. Vodafone may edit, modify, suspend, terminate or cancel the Competition and/or these Terms, without prior notice and for any reason from time to time. Any such updates will be posted on the relevant sections of the Vodafone portal (www.vodafone.com.mt/imashup). If you do not agree to Your entry being considered in the Competition under such revised terms, You must notify imashup.mt@vodafone.com that You want to remove Your entry from the Competition. By not removing Your Submissions, You will be deemed to have accepted the revised Terms and You should check back periodically to ensure that You have read the most current version.
3. Vodafone reserves the right to cancel or terminate any Competition:
   1. should any cause beyond Vodafone’s control affect the administration, operation or ability to host the Competition; and
   2. if the entries to the Competition are of insufficient quantity or quality to allow a meaningful Competition to take place; in either event at Vodafone’s sole opinion.
   3. The Competition and all materials, characters, logos or other images, and in particular the Terms are protected by copyrights or other intellectual property rights. No information may be reproduced in any format without Vodafone’s prior written consent.
4. These Terms are severable so that if any provision is determined to be illegal or unenforceable by any court of competent jurisdiction such provision shall be deemed to have been deleted without affecting the remaining provisions of these Terms.
5. Our failure to exercise any particular right or provision contained in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Vodafone in writing.
6. 8.6 You acknowledge and agree that in entering into these Terms You do not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether party to these Terms or not) other than as expressly set out in these Terms as a warranty. Nothing in this clause shall, however, operate to limit or exclude any liability for fraud.
7. You undertake that You will not assign, re-sell, sub-lease or in any other way transfer Your rights or obligations under these Terms or part thereof. Contravention of this restriction in any way, whether successful or not, will result the Competition initiative being terminated by Vodafone immediately with respect to You and/or Your submissions. We may assign these Terms in whole or in part to any third party at our discretion.
8. If You do send Vodafone feedback or comments about the Competition Vodafone cannot guarantee that we will review it or respond to it. In addition, You acknowledge that You do so on a non-confidential basis and that Vodafone does not owe You any duty of confidentiality in relation to Your Submissions, feedback or comments. To the extent that such rights exist, You hereby grant to Vodafone a perpetual, irrevocable, royalty-free, world-wide licence to use, reproduce, transfer, license, modify, adapt and/or publish any feedback or comments provided by You to Vodafone as we see fit.
9. These Terms are governed by and construed in accordance with the laws of Malta and You hereby submit to the non-exclusive jurisdiction of the Maltese courts.

Version 1
Copyright © April 2009 Vodafone Malta Limited

1. The Vodafone Port in Offer (hereinafter referred to as the ‘Offer’) is available to any person porting their current prepaid mobile connection to Vodafone Malta Limited’s (hereinafter referred to as ‘Vodafone’) prepaid tariff plans as from the 8th May 2009 until 5th July 2009 (hereinafter referred to as the ‘Customer’).
2. Customers porting their current prepaid mobile connection to Vodafone’s prepaid mobile telephony services shall automatically become eligible for this Offer upon affecting their first top-up with a minimum of €10 or any other top-up vouchers of higher denomination.
3. The first top-up shall be made within seven (7) days from activation date.
4. Customers may top-up using physical top-up vouchers, electronic top-ups or through the Vodafone website at www.vodafone.com.mt.
5. Once topped up in accordance with Terms 2, 3 and 4 above, the Customer shall benefit from one (1) month of free voice minutes to all customers on the Vodafone mobile network subject to Terms 8, 9, 13 and 15 below.
6. The voice minutes shall be allocated to the Customer by the 10th day of the following month from activation and subsequent to the top up referred to in Term 2 above. The Customers shall make use of the free voice minutes within a period of thirty (30) days starting from the day on which the voice bundle is assigned.
7. If the free minutes are not used up within the thirty (30) days the remaining free minutes at the end of the thirty (30) days shall be lost.
8. Customers benefiting from this Offer will get three thousand (3,000) minutes of calls valid for thirty (30) days to any other number on the Vodafone network.
9. Upon the termination of the free voice minutes allocated to the Customer as per Terms 5 and 8 above, the Customer shall automatically start being charged according to his/her existing tariff plan.
10. Customers porting to Vodafone shall be able to migrate to a pay monthly plan at any time subject to losing the free voice minutes to Vodafone customers assigned in terms of this Offer. Any balance in the prepaid account at the time of migration to pay monthly plan shall be transferred to the new tariff in form of a discount shown in his/her first bill. 
11. Vodafone Customers shall only benefit from this Offer upon their first top-up if both the connection to Vodafone’s prepaid mobile telephony services and the top-up are affected within the period of this Offer. In the event that a Customer tops-up as per Term 2 above after the 31st May 2009, s/he shall benefit from this Offer the next month following the first top-up.
12. Any calls made to any foreign Vodafone network not being that of Vodafone Malta shall not be covered by this Offer and shall be charged according to the Customer’s existing tariff plan.
13. All voice calls to numbers subscribed to other local mobile service providers will be charged at the rates of the Customer’s existing tariff plan.
14. All voice minutes granted as per Term 5 above cannot be used whilst roaming.
15. This Offer is not available to Customers of foreign Vodafone networks availing of the Pre-Pay Roaming Top-Up (PPRTU).
16. Vodafone general prepaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.
17. Vodafone reserves the right to stop, suspend, amend or otherwise alter this Offer and/or these terms and conditions at any time during their validity in accordance with applicable law.

v.1 May 2009

1. Vodafone Malta Limited's (hereinafter referred to as ‘Vodafone’) prepaid customers (hereinafter referred to as the ‘Prepaid Customer/s’) may take up the Unlimited SMS Summer Offer (hereinafter referred to as the ‘Summer Offer’), by:
• sending an SMS to 16200 containing the word ’SMS’;
• through the Vodafone’s website (My Vodafone) free of charge;
2. This Summer Offer is available for Prepaid Customers from the 1st June to the 31st August 2009.
3. Two Euro (€2) shall be automatically deducted from the prepaid account of the Prepaid Customer upon subscribing to the Summer Offer.
4. Upon subscribing to the Summer Offer, Prepaid Customers will benefit from unlimited SMS to all other local Vodafone Customers for seven (7) days, commencing from their subscription to this Summer Offer subject to Vodafone’s Fair Usage Policy as stipulated in Term 21 below.
5. Upon the expiration of the seven (7) day period, Customers may choose to benefit again from this Summer Offer, in which case they need to subscribe as per Term 1 above.

Pay Monthly Offer

6. Vodafone Malta Limited's (hereinafter referred to as ‘Vodafone’) pay monthly customers (hereinafter referred to as the ‘Pay Monthly Customer/s’) may take up the Unlimited SMS Summer Offer (hereinafter referred to as the ‘Summer Offer’), by calling 247 or visiting one of Vodafone’s retail outlet.
7. This Summer Offer is available for Pay Monthly Customers from the 1st June to the 31st August 2009.
8. The Summer Offer consists of unlimited SMS for one (1) month for an additional charge of five Euro (€5) per month. After the expiration of the period stipulated in term 7 above, the payment and the benefits of the five Euro (€5) Vodafone Pay Monthly Text Bundle as stipulated in term 3b of the Vodafone Pay Monthly Text Bundle terms and conditions, shall become applicable and such benefits and payment thereof will be renewed every month until the said Vodafone Pay Monthly Text Bundle Offer is withdrawn by Vodafone.
9. For the duration of this Summer Offer, the add on of five hundred (500) SMSs to all local Vodafone numbers will be extended to unlimited SMS subject to Vodafone’s Fair Usage Policy as stipulated in Term 21 below.
10. Customers who have already opted to benefit from the aforementioned five Euro (€5) SMS add-on in their subscription, shall continue to be charged five Euro (€5) monthly for this add on.
11. Smart+ and Knock Out tariff plan subscribers may opt in for the Summer Offer by calling our Customer Care on 247, or by visiting one of our retail outlets. This Summer Offer will start running at 00:00:00 hrs of the first day of the next month following subscription by the Customer.
12. Customers subscribed to other Vodafone mobile pay monthly tariffs may request to be migrated to a Smart+ and Knock Out tariff plan throughout the duration of this Summer Offer in order to benefit from such Summer Offer and shall commence to benefit from the Summer Offer immediately by being charged on a pro rata basis until the current month finishes and five Euros (€5) per month thereafter.
13. The Customer may opt out from the Summer Offer by calling customer care on 247 or by visiting one of Vodafone’s retail outlets.
14. In the eventuality that the Customer decides to opt out of the Summer Offer, the Summer Offer will be terminated at 23:59:59 hrs on the last day of the current month.

General

15. Any SMS sent whilst roaming shall be charged as per usual rates.
16. This Summer Offer does not apply to SMSs sent from My Vodafone, and Customers sending any SMS from My Vodafone shall be charged at the rate of five Euro cents (€0.05) per SMS sent to local mobile numbers and twenty three Euro cents (€0.23c) per SMS sent to international mobile numbers. 
17. All charges deriving from this Summer Offer include VAT and any other applicable taxes, unless otherwise explicitly stated.
18. All customers are advised to visit our website (www.vodafone.com.mt), call Customer Care on 247, send an email on customerservice.malta@vodafone.com or visit our retail outlets, to learn more about this Summer Offer.
19. Vodafone general prepaid and pay monthly terms and conditions, Vodafone Pay Monthly Text Bundle, Smart+ and Knock Out tariff plans’ terms and conditions and any other relevant Vodafone terms and conditions shall apply.
20. Vodafone reserves the right to stop, suspend, amend or otherwise alter this Summer Offer and these terms and conditions in accordance with the timeframes stipulated by law.
21. FAIR USAGE POLICY: All Vodafone services are subject to Vodafone’s fair usage policy. If, in the reasonable opinion of Vodafone, the Customer’s use is excessive, Vodafone may ask the Customer to moderate his/her usage. If after Vodafone has informed the Customer to moderate his/her usage, the Customer fails to do so, Vodafone reserves the right to charge the Customer for the excessive element of his/her usage, or to suspend or terminate the Customer’s service. Furthermore, Vodafone reserves its right to suspend or terminate the customer’s service if he/she abuses of the service and/or uses it in a way for which it is not intended.

v.1 © June 2009

1. Vodafone Malta Limited (hereinafter referred to as ‘Vodafone’) mobile telephony customers being fourteen (14) years of age and over (hereinafter referred to as the ‘Customer/s’) have the opportunity to win tickets for the Laura Pausini concert which is going to be held at the Luxol Grounds, St. Andrew’s on the 21st July 2009 (hereinafter referred to as the ‘Prize’).
2. In order for Customers to participate in this competition they are required to send an SMS to Vodafone in which Customers shall describe what two topics in relation to the services offered by Vodafone, the Customer would have liked to read about in the Life is Now magazine (hereinafter referred to as the ‘Competition SMS’) to 50913000 until midnight of the 12th July 2009 (hereinafter referred to as the ‘Competition’).
3. Any Competition SMS received after the time and date as stipulated in Term 2 above will not be considered for the purposes of this Competition.
4. By sending a Competition SMS, Customers shall be deemed to have accepted these terms and conditions.
5. Each Competition SMS shall cost fifty eight Euro cents (€0.58), inclusive of VAT, and only entries received by Vodafone through SMS will be accepted and considered for this Competition.
6. A Customer may send more than one (1) Competition SMS.
7. Vodafone employees are not eligible for this Competition.
8. The Prize winners shall be chosen for entering the most original answer (as per Term 2 above) from amongst all participants who would have entered the Competition in accordance with these terms and conditions and shall be informed by Vodafone via an SMS (hereinafter referred to as the ‘Prize Winner’). The Prize Winners shall be chosen at Vodafone’s sole discretion.
9. The Prize Winners shall be awarded two (2) complimentary VIP tickets for the Laura Pausini Concert provided that there shall be ten (10) Prize Winners.
10. Vodafone shall choose and inform all Prize Winners via SMS on the 14th July 2009.
11. The Prize Winners who do not collect their Prize on the 17th July 2009 or as otherwise instructed by Vodafone shall lose the right to such Prize.
12. In order to be awarded the Prize, the Prize Winners shall take a photo receiving the Prize and/or during or after the Laura Pausini Concert and shall give Vodafone a written consent in order for Vodafone to use the said photo on any media communications including but not limited to newspapers, internet and social networking websites for promotional purposes.
13. The Prize Winners shall not be entitled to any compensation by Vodafone for the use of such photo as stipulated in Term 13 above.
    
    General
    
    
14. The Prize Winners shall adhere to the terms and conditions of the organizers of the Laura Pausini Live concert.
15. Vodafone shall not be held liable in the event that the Laura Pausini Live concert is cancelled and this Competition shall be deemed to be null and void. No refund for the Competition SMS costs will be given and no Prize Winner shall request compensation from Vodafone in replacement of the Prize.
16. Vodafone reserves the right to stop, suspend, amend or otherwise alter this Competition and these terms and conditions at any time throughout the Competition period.
17. Without prejudice to the above terms and conditions, Vodafone general prepaid and postpaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.
    

v.1 © June 2009

1. Vodafone Malta Limited’s (‘Vodafone’) Voicemail and Missed Call Notification facilities allows customers active on the Vodafone network (hereinafter referred to as the ‘Customer’) to receive messages or notifications when they are not able to answer a call.
2. Customers whose Voicemail is not active are advised to call our Customer Care on 247 or click here for instructions (Voicemail webpage) on how to activate the service.
3. Calls made directly to the Voicemail number (+35699909909 or +356909) will be free of charge while the Customer is on the Vodafone Network and using the service locally.
4. Receiving Voicemail messages will be free of charge while the Customer is on the Vodafone Network and using the service locally.
5. When a Customer’s call is being diverted to Voicemail, the call will be charged as per the calling Customer’s current tariff plan.
6. In instances where a call is diverted to the Customer’s Voicemail and the caller does not deposit a voicemail message, Vodafone’s Missed Call Notification will advise the Customer of calls missed whilst their mobile handset is out of coverage, powered off, or busy.,
7. Customers will receive one Missed Call Notification alert per caller.
8. Missed calls will be advised to the Customer when the Customer comes back into coverage or mobile handset is powered back on or when the Customer is no longer busy.
9. The Customer will be able to respond to the caller via SMS or voice call through the Missed Call Notification alert.
10. Missed calls from callers with a private number will not trigger a Missed Call Notification. 
11. The Missed Call Notification alert will appear to come from the caller. However neither the caller nor the recipient will be charged for the alert.
12. Vodafone reserves the right to stop, suspend, amend or otherwise alter these terms and conditions at any time during their validity in accordance with applicable law.
13. Without prejudice to the above terms and conditions, Vodafone general prepaid and postpaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.

v.1 © June 2009

1. Vodafone Malta Limited (hereinafter referred to as ‘Vodafone’) mobile telephony customers being eighteen (18) years of age and over (hereinafter referred to as the ‘Customer/s’) have the opportunity to win a mobile handset daily between the 25th June and the 5th July 2009 (hereinafter referred to as the ‘Daily Prize’), throughout the duration of the Trade Fair at Ta’ Qali (hereinafter referred to as the ‘Trade Fair’), hereinafter referred to as the ‘Competition’.
2. In order for Customers to participate in this competition they are required to send an SMS to Vodafone on 99180050 until 23.00hrs of each day as per Term 3 below (hereinafter referred to as the ‘Competition SMS’).
3. When sending the SMS, Customers shall write the number of balloons they think are hung from the Vodafone Trade Fair stand ceiling. The Customers are required to choose between a) Fifty (50), b) one hundred (100), or c) one hundred and fifty (150).
4. Any Competition SMS received after the time and date as stipulated in Term 2 above will not be considered for the purposes of this Competition.
5. By sending a Competition SMS, Customers shall be deemed to have accepted these terms and conditions.
6. Each Competition SMS shall be charged according to the Customer’s existing tariff plan, and only entries received by Vodafone through SMS will be accepted and considered for this Competition.
7. A Customer may send more than one (1) Competition SMS.
8. Vodafone employees are not eligible for this Competition.
9. The first short listed Customers chosen for entering the correct answer (as per Term 3 above) from amongst all participants who would have entered the Competition shall be informed by Vodafone via an SMS or call.
10. To be eligible to win the Daily Prizes, Customers are required to answer a question related to Vodafone’s products. Upon answering correctly to the question, the Customer is awarded the Daily Prizes as per Term 12 below (hereinafter referred to as the ‘Daily Prize Winner’)
11. The thirteen (13) Daily Prize Winners will be awarded as follows depending on the order in which they are drawn as per these terms and conditions:
    • One (1) mobile handset, which model shall be chosen at Vodafone’s sole discretion.
    • One (1) Bluetooth Hands free Device
    • One (1) 6 month free internet subscription (Access fee only on the Easy Package)
    • Eleven (11) Vodafone branded leather pouches
12. Vodafone shall choose and inform all Daily Prize Winners via SMS by the 14th July 2009.
13. The Prize Winners who do not collect their Daily Prize by the 17th July 2009 or as otherwise instructed by Vodafone shall lose the right to such Daily Prize.
14. The Daily Prizes mentioned in Term 11 above are not exchangeable for cash.
15. In order to be awarded the Daily Prize, the Daily Prize Winners may be asked to take a photo receiving the Daily Prize and/or during or after the above mentioned period shall give Vodafone a written consent in order for Vodafone to use the said photo on any media communications including but not limited to newspapers, internet and social networking websites for promotional purposes.
16. The Daily Prize Winners shall not be entitled to any compensation by Vodafone for the use of such photo as stipulated in Term 15 above.

General

17. Vodafone reserves the right to stop, suspend, amend or otherwise alter this Competition and these terms and conditions at any time throughout the Competition period.
18. Without prejudice to the above terms and conditions, Vodafone general prepaid and postpaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.

1. The Vodafone Refer a Friend Offer (hereinafter referred to as the 'Offer') is available to any person (hereinafter referred to as the 'Customer') on a current mobile connection (both prepaid and Knock Out Pay Monthly) to any of Vodafone Malta Limited's (hereinafter referred to as 'Vodafone') tariffs.
2. The offer is valid from 25th June till the 5th July 2009 and Customers can only subscribe to Offer at the Trade Fair, MFCC at Ta' Qali.
3. A referral is deemed successful when a person ports in to either a Vodafone prepaid plan or a Vodafone Knock Out Pay Monthly plan upon being recommended by the Customer. This transaction must be carried out at the Vodafone Stand, Trade Fair at MFCC Ta' Qali.
4. Following a successful referral, the Customer is entitled to an award as detailed in point 5.
5. If the Customer is on a Prepaid Tariff, the Customer becomes eligible for three thousand minutes (3,000) to all local Vodafone customers for a period of (thirty) 30 days following a top up with a minimum of €10. If the Customer is on a Knock Out Pay Monthly Tariff the customer becomes eligible for free unlimited SMS to all other local Vodafone customers for two (2) consecutive months. The minutes and SMS awarded cannot be used whilst roaming.
6. Customers will receive the award by the 4th of August 2009.
7. Customers can only benefit from this offer once. More than one referral will not qualify for further awards.
8. To be eligible for the prepaid offer, Customers may top-up through the 'R Top Up' at the Trade Fair only.
9. Prepaid Customers shall be able to migrate to a Pay Monthly plan at any time subject to losing the free voice minutes to Vodafone customers assigned in terms of this Offer.
10. If the Customer is on a Knock Out Pay Monthly tariff, upon the expiration of the award period stipulated in term 5 above, the Customer will be notified that a charge of five Euros (€5) per month shall be charged for the SMS Bundle of 500 SMS to all local Vodafone customers. In the eventuality that the Customer wants to opt out from this SMS bundle, such Customer shall notify Vodafone by calling customer care on 247, by visiting Vodafone's retail outlets or via any other channel as may be advised by Vodafone at the expiration of the Offer. The right to opt out shall be at no extra cost to the Customer.
11. The minutes and SMS are not available to Customers of foreign Vodafone networks availing of the Pre-Pay Roaming Top-Up (PPRTU).
12. Vodafone general terms and conditions and any other relevant Vodafone terms and conditions shall apply.
13. Vodafone reserves the right to stop, suspend, amend or otherwise alter this Offer and/or these terms and conditions at any time during their validity in accordance with applicable law.
    
    v.1 June 2009