Terms & Conditions

• 1.1These Terms and Conditions, including Our Privacy Policy, together with the Sales Order Form overleaf and the specific terms and conditions of any applicable Service options, tariff plans or promotions constitute a legally binding contract (the \"Contract\") between Vodafone Malta Limited ('We'/'Us'/'Our') and the Customer (\"You/Your\"). This Contract shall commence when We accept Your application and connect You to the Network. Kindly note that Our various related products and services and Third Party Services may be subject to specific terms and conditions which become applicable upon using the product or service, therefore You are advised to read these carefully.
• 1.2We reserve the right to suspend indefinitely or for a definite period, amend/alter/delete or terminate these Terms and Conditions at any time (collectively referred to as the 'Modifications') and for any valid commercial, technical or operational reason, by giving You a 30 day prior written notice with the proposed amendments/alterations or stating the reason for the suspension and/or termination thereof.
• 1.3Should You disagree with the Modifications during the time-period stipulated in Term 1.2 above, You shall have the right to opt out of the Contract without incurring any penalty whatsoever by informing Us of Your decision to this effect. In default You shall be deemed as having accepted the Modifications and You may incur penalties should You decide to opt out upon the expiration of the time-period.
• 1.4This Contract is personal to You. You shall not, except upon Our written consent or in accordance with Our standard transfer procedures, assign or otherwise transfer this Contract in whole or in part.
• 1.5Your connection to the Network shall be subject to satisfying the following criteria :-
  • a.having and maintaining a satisfactory credit rating and providing Us with such financial security as We may reasonably require;
  • b.providing valid proof of identity/address and such evidence of residence in Malta as We may require;
  • c.being over 18 years of age (in the case of a personal application);
  • d.Your truthful and accurate completion of the application form and the provision of such other information as We may for any valid reason request.
• 1.6Any waiver, concession or any extension of a stipulated period permitted by Us is limited to the specific circumstances in which it is given and does not affect Our rights under this Contract in any other way. This Contract is governed and construed in accordance with the Laws of Malta and the Parties submit to the exclusive jurisdiction of the Courts of Malta. Any reference to any legislative act or provision shall, unless the context otherwise requires, be considered as a reference to such act or provision as amended, re-enacted or replaced.
• 1.7Any notice which may be given by Us shall, without limiting the manner in which We may give such notice, be deemed to have been duly given if the notice has been sent to You by ordinary post at Your last notified address on the second postal day after the date of posting. Furthermore, if the notice is addressed to some or all of You via advertisement, on the close of business on the day the advertisement appears in any one daily newspaper and/or on Our website. Notices may be incorporated in or associated with any of Our other communication.
• 1.8If any provision of this Contract is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the Contract and the remainder of the provision(s) in question shall not be affected thereby.

2. Services

• 2.1We shall endeavour to connect You to the Service on the same day when the application is made. However, We shall not be liable for any damages if the connection is not effected on the same day. The quality and the availability of the Service and related Vodafone products and services is subject to certain limitations, including the proximity of base stations and circumstances beyond Our reasonable control including, but not limited to, geographic and atmospheric conditions, electrical power and the functional capability of Customer Equipment. We do not represent or warrant that the operation of the Service or Our related products and services will be uninterrupted, timely, secure or error-free or that it will meet any of Your specific requirements. In particular We do not represent or warrant that Calls will not be dropped, 3G, GPRS or Broadband Sessions will not be lost, transmission of data calls shall occur at a particular speed or that all traffic can or will be transmitted by the Network. We do not accept responsibility for the security of 3G, Broadband or GPRS Sessions. You are advised to ensure you have appropriate security measures against unauthorised access to and interference with Equipment (or associated software/hardware and data) as may be necessary.
• 2.2We may modify or suspend the Service wholly or partially, with or without notice, if We deem such action as (e.g. for maintenance, security or other valid reasons) or if We are requested to do so by a relevant authority. All reasonable efforts shall be made to minimise such Service disruptions. You shall remain liable for all Charges during any such Service disruptions unless We determine otherwise.
• 2.3We reserve the right, without prejudice to any other provisions of this Contract, to issue such reasonable instructions concerning the use of the Service as may be necessary in the interests of safety, quality of service, other customers or electronic communications services as a whole, or for any other valid reason We deem as sufficient.
• 2.4We make no representation and give no warranty as to the content, quality, availability, suitability or timeliness of any Third Party Service. We reserve the right to suspend or withdraw access to all or any such Third Party Services on a temporary or permanent basis at any time. Your use of such Third Party Services is at Your sole risk and You shall not hold Us responsible or liable for any loss or damage suffered by You arising from the use of such services. We may be required to bill You for such services.

3. Payment

• 3.1With regards to Payments, the following provisions shall apply :-
  • a.We shall normally offer a range of tariff plans with different rates and methods of charging. Charging rates and methods may vary depending on the type of Call sent or received. We may from time to time vary the Charges, the tariff plans (and tariff specific terms and conditions applicable thereto) and the rates or methods of payment, (collectively referred to as the 'Modifications') by giving You a 30 day prior written notice with the proposed amendments/alterations thereof.
  • b.Should You disagree with the Modifications during the time-period stipulated in Term 3.1a, You shall have the right to opt out of the Tariff plans/charges without incurring any penalty whatsoever by informing us of Your decision to this effect. In default You shall be deemed as having accepted the Modifications and You may incur penalties should You decide to opt out upon the expiration of the time-period.
  • c.Furthermore We reserve the right to cease offering, modify and/or replace its tariff plans from time to time. You are advised to read the relevant Vodafone tariff specific terms and conditions, which are available from Vodafone, before completing any application form. In the event that We terminate a specific tariff You hereby consent to be placed on the next most advantageous tariff at least temporarily at no cost with the possibility of changing tariff again at no cost to You. In this event Term 3.1a in relation to the 30 day prior notification and Term3.1b shall also apply.
  • d.You shall be liable for all Charges incurred through the use of the Equipment calculated according to the relevant charging option, (whether or not incurred by You personally), and for all costs (on a full indemnity basis) incurred in enforcing the Contract, including administrative costs and the cost of collecting any payments. If Your Equipment is lost or stolen, You shall remain liable for all Call Charges incurred until You inform Us of such event and request Us to block the Customer Equipment. The loss of or inability to use the Equipment does not automatically bring the Contract term or Your liabilities under this Contract to an end.
  • e.Please note that data sessions over 3G / GPRS / Broadband are charged on the basis of the volume of data/pages sent and/or received by Your Equipment over the Network except where the Your tariff plan provides otherwise. Our determination of the volume of data/packages shall be conclusive. Volume indications given on handset screens or personal computers may not be accurate. We may impose a charge for each 3G / GPRS / Broadband Session conducted using Your Equipment during which You access non-Vodafone Content (except in the case of multi-media messaging [MMS]). If such a 3G / GPRS / Broadband Session is terminated for any reason, the minimum charge shall apply again if it is re-established.
  • f.Each 160 characters (or part thereof) of each non-MMS text message (SMS) is charged as a separate text message. Please note that text messages sent over MMS are charged by reference to the volume of data sent. Whilst We shall make every effort to ensure that all text messages are delivered, You may be liable for all Charges in respect of any text messages that are not delivered. SMSes are charged as soon as You send them.
• 3.2We may require You to pay a deposit before connection is made and/or after connection, as security for payment of Charges. A deposit is refundable after Contract termination or after a satisfactory payment record is established and You have paid all amounts owing to Us during that period on a timely basis. We may also request You to make advance payments from time to time, which payments shall be credited to Your account. No interest shall accrue on any deposit or advance payment.
• 3.3Notwithstanding term 3.2 all Charges, deposits or advance payments payable by You shall be discharged in such manner, time or methods as We may designate. We reserve the right at any time to set-off all or part of any sum as owed to Us by You against any sum due by Us to You through any contract You may have with Us.
• 3.4Unless otherwise instructed by You, We shall send invoices to the billing address/valid email address shown on the Sales Order Form (or any other address notified to Us in advance and in writing or as subsequently provided by the You through Our Customer Service, retail outlets or Our website or as otherwise specified by Us from time to time ) and shall be deemed received by Us on the second postal day after the date of posting VAT and any other applicable duties and taxes at the appropriate rate shall be added to all invoices unless otherwise specified. We may for operational reasons change its invoicing methods and periods and issue interim invoices. All Charges and other payments must be paid by the due date specified on the invoice. Where payment of Charges is not made by such due date, We may apply interest on sums due. You may specifically request to receive invoices electronically. Invoices sent electronically are considered as delivered once the e-mail containing the link to the invoice is sent to the e-mail address provided by You. Please refer to Our Secure E-billing Service Terms & Conditions.
• 3.5We may apply a limit to the amount of Charges that may be incurred by You. We may alter this limit from time to time. We may group Your individual accounts into a consolidated account for administrative purposes. We may provide You with additional services which may be chargeable. Where Our account has not been maintained in a manner satisfactory to Us, We reserve the right to refuse to provide or to modify such additional services.
• 3.6You may use the Service whilst located outside the Territory, however access to foreign networks shall depend upon the arrangements between foreign operators and Us. Roaming charges shall apply to such Customers who are using the Service outside the Territory. Furthermore, the method of charging may vary from one country to another and from one network to another, including inter alia calls made from outside the Territory. Please refer to Our current tariff rules for details or call Our Customer Service on 247 from your handset. Conditions may change frequently due to new / amended agreements with foreign operators.

4. Your Obligations

• 4.1You shall be responsible for the acts and omissions of all persons using Your Equipment and password protected accounts. Without prejudice to any provisions hereunder, You shall hereby agree :-
  • a.not to use or permit the use of the Service or the Equipment for any improper, indecent, obscene, unlawful, harmful, unauthorised, defamatory, inciting or fraudulent purpose or to cause any injury, offence or annoyance to any person or to send unsolicited commercial messages to any person;
  • b.not to use or permit the use of the Service or the Equipment, so as to cause the operation of the Network or the quality of Service to be jeopardised, impaired or interrupted or to interfere with the integrity or security of any electronic communications or IT network or system;
  • c.to only use type-approved Equipment with the Network, to comply with all laws, regulations and user guides governing its use and to remain solely responsible for the manner in which the Equipment is used;
  • d.to comply with all Our reasonable instructions or requests or those of a relevant authority, in particular as to the manner of using the Service and in relation to the investigation of any offences;
  • e.not to incite, encourage or induce members of the public to call a particular number simultaneously where this may adversely affect the Service;
  • f.to promptly notify Us of any change of address;
  • g.to safely keep Your account password.
• 4.2We shall not be responsible or liable for any Call Content sent or received by You (including content which contains a virus or other harmful or unlawful material). We shall and do not make any representations and/or shall not give warranty as to the quality, accuracy, correctness, completeness or suitability of any Call Content. Your reliance on or use of Call Content is at its sole risk. Recipients of certain Call Content (in particular, multi-media messages [MMS]) from You may only be able to fully access it if the receiving equipment has the necessary functionality.
• 4.3You acknowledge that We do not keep Call, SMS, GPRS, MMS, 3G and Broadband content. However, certain details and logs are retained, subject to public policy requirements, as well as subject to inter alia data protection and data retention applicable laws and regulations. You may have access, at Our discretion to certain details and logs, subject to aforementioned laws and regulations.

5. Suspension/Termination

• 5.1We may, without notice, suspend and/or terminate Your Service wholly or partially for any valid reason, including without limitation, where :-
  • a.during any technical failure, modification or maintenance of the System provided that We shall use Our reasonable endeavours to procure the resumption of the Services as soon as reasonably practicable; or
  • b.if You fail to comply with any of these terms and conditions (including failure or delay to pay charges due or any deposit required by Us) until the breach (if capable of remedy) is remedied or should You do anything (or allows anything to be done) which in Our opinion may affect the operation of the Services (or any of them) or any additional services or the System; or
  • c.We reasonably believe that You are unable to comply with payment obligations, represent a credit risk or exceeds any limit on Charges, whether billed or unbilled imposed by Us or if We are unable to contact You following reasonable efforts; or
  • d.If You fail to observe any term or obligation set out herein (and in particular Your Obligations referred to in Clause 4) or any relevant law; if the Call Charges incurred by You exceed the credit limit allocated to You by Us (refer to Term 3.5 above) although We cannot guarantee to take immediate action once the credit limit is reached and if this credit limit is exceeded, You shall have to pay for all/any Charges set out in Term 4; or
  • e.Should You any time fail to meet Our requirements as to credit worthiness or if We reasonably believe that this Contract or any other agreement for services has been entered into fraudulently, or if We reasonably believe the Equipment or the SIM Card is being used for criminal or unlawful activities by You or any other person; or
  • f.if We become aware or have reasonable cause to believe that fraudulent use of Your mobile number or Broadband CPE is taking place with or without Your knowledge; or
  • g.If the direct debit mandate as completed by You is not accepted by Your bank or is subsequently cancelled; or
  • h.in the event of notification of loss or theft of the Equipment or the SIM Card although loss or theft of the Equipment or SIM Card will not allow You to bring this Contract to an end and You shall have to pay all charges referred to in Term 4; or
  • i.If You do or allow to be done anything which in Our opinion will or may have the effect of jeopardising the operation of the Services; or
  • j.If any authorisation / licence to operate or use the System is revoked, terminated or modified for any reason either in whole or in part; or
  • k.if for any reason We are unable to provide You with the Service.
  • During any period of Service suspension You shall remain liable for all Charges unless We decide otherwise. We reserve the right to reconnect the Customer to the Network and to levy a fee on each suspended subscription and/or require revised payment terms (including security payments).
• 5.2Without prejudice to any other provision in this Contract, this Contract may be terminated by either party giving to the other at least 30 days written notice in advance or, in the case of porting, on the completion of the porting process.
• 5.3Where the Contract is terminated all Charges will continue to accrue and be payable either until the end of the 30 day notice period (where termination is pursuant to Term 5.2 above) or until the date of termination (where termination is pursuant to Term 5.1 above). You are advised that in certain circumstances We may become aware of outstanding Charges after the date of the invoice issued on termination (eg. roaming charges that are subsequently advised to Us by Our roaming partners). In these circumstances, We shall be entitled to raise subsequent invoices and You shall be obliged to discharge all such invoices by the due date specified on the invoices.
• 5.4Notwithstanding the foregoing, if the Contract is terminated under Term 5 during the Minimum Period, You shall, following Our invoice, pay a termination charge calculated as the sum of the monthly tariff charges which would otherwise be payable until the end of the Minimum Period or such other penalty structure as specified in the tariff specific terms and conditions for that Service.
• 5.5Upon suspension or termination of the Contract, We shall disconnect Your Equipment from the Network. Where We exercise any of its powers under this Clause 5, such exercise shall not prejudice or affect the exercise of any other right or remedy which may be available to Us.

6. Exclusion of Liability

• 6.1Insofar as it is permissible by law, We shall not be liable for any injury, loss or damage, whether foreseen or unforeseen, directly resulting from :-
  • a.any failure, interruption, delay, suspension or restriction in providing You with the Service which is due to any act of God, government control restrictions or prohibitions, any other act or omission of any public or regulatory authority (whether local, national, international or supranational), an act of default of any supplier, agent or other person, strikes, work stoppages or labour disputes or any other cause whatsoever which is beyond Our reasonable control;
  • b.any unlawful or unauthorised use of or access to the Network, Service or Equipment by You or by third parties;
  • c.any claim arising out of any act or omission by You, its servants or agents or arising out of any reliance placed by such persons on Call Content;
  • d.any valid suspension of the Service or termination of the Contract;
  • e.any loss, theft or malfunction of Your SIM card or Equipment;
  • f.any claim arising in relation to the provision (or non-provision), maintenance or use of electronic communications lines, channels, equipment, networks or services or arising out of Calls being dropped or GPRS/3G/Broadband Connections being lost for any reason.
• 6.2We will not be liable for any indirect or consequential loss or damage whatsoever, whether it is foreseen or unforeseen, including but not limited to loss of profits, data, revenue, business, anticipated savings or goodwill. Nothing herein shall have the effect of excluding or limiting the liability of Vodafone for death or personal injury resulting solely from its act or omission.
• 6.3We shall exercise such reasonable skill and care in the provision of the Service as may be expected of a reasonably competent electronic communications operator. Except as expressly provided in the Contract, all conditions, terms, warranties and representations whether express or implied by law in relation to the provision of the Service are excluded to the fullest extent permitted by the applicable law.

7. Directory Services and Caller Display

• 7.1Should You wish to be included in Our directory lists, You must make a specific request to this effect. Where You are included in Our directory list, We shall display and provide Your Vodafone number to third parties.

8. Numbers and SIM Card

• 8.1You shall not have any proprietary rights whatsoever on any Vodafone number as We may from time to time allocate to You. We reserve the right at any time to alter or replace a phone number allocated to You or any other name, code or number whatsoever associated with the Service.
• 8.2We shall issue You with and license You to use a Vodafone SIM Card on the condition that the Vodafone SIM Card shall remain Our property at all times and shall be returned to Us upon request. We may charge You for the cost of checking, repairing or replacing a SIM Card.

9. Your Information

• 9.1Your information, including traffic data (including information relating to usage of the services including voice and data services, as well as related billing information, routing, duration, the location of equipment, on the network or the duration of the connection to the electronic communications network) may be processed by Us for its own business purposes. By entering into this Contract, You shall explicitly consent to the use of Your information for these purposes which include account management, billing, debt collection, credit assessments, market research, customer profiling, product and service development, product and service marketing and customer care. You may decide not to receive marketing communications at any point in time throughout the validity of this Contract, by notifying Our Customer Care in writing or opting out free of charge by any means specified by Us from time to time.
• 9.2Personal information will be retained for a reasonable period of time in a secure environment. Please note that Your calls to Our Customer Care may be recorded for training and quality control purposes.
• 9.3We will find it necessary to disclose some of Your information to Our group companies, other authorised electronic communications operators and Our Agents for the purposes providing the Service and also to third parties (including credit bureaux and other electronic communications operators) for the purpose of credit referencing, fraud prevention, debt collection, insurance claims processing and porting. Personal data is not otherwise disclosed to third parties, save where required or permitted by law.
• 9.4Either Ourselves or Our Agents may from time to time contact You by post, telephone, e-mail, text or multimedia message regarding details of specific promotions or information on Our various products or services. You are hereby explicitly consenting to such contact. Should You wish not to receive details of such promotions, You should contact Our Customer Care and make Your request in writing.

10. Malicious and Unsolicited Communications

• 10.1Malicious Communications are prohibited. Unlawful activity, including the sending of unsolicited communications for fraudulent purposes, or for marketing, or for advertising purposes, without lawful grounds, is prohibited by You and at law.
• 10.2Any complaints may be investigated and may involve Our cooperating with the police or other authorities, including providing the police and other authorities, with evidence and information about the alleged offender.
• 10.3We may terminate Your contract or any particular service, if it is reasonably satisfied, having conducted investigations that You have breached this prohibition, and that this right is not dependant upon the outcome of any formal proceedings by police or other authorities.

11. Definitions

• 11.1The following words and expressions have the following meanings :-
  • "3G Session" means an internet session established using 3G technology;
  • "GPRS Session" means a WAP or internet session established using GPRS technology;
  • "Call" means an internet session established using 3G technology;
  • "Call Content" means an internet session established using 3G technology;
  • "Charges" means an internet session established using 3G technology;
  • "You" means an internet session established using 3G technology;
  • Equipment means an internet session established using 3G technology;
  • "Malicious Communication" means an internet session established using 3G technology;
  • "Minimum Period" means an internet session established using 3G technology;
  • "Network" means the mobile electronic communications network and systems used to provide the Service;
  • "Service" means the mobile electronic communications service provided by Us, which enables the Customer to make or receive Calls over the Network, data and SMS services and any additional services provided by Us over the Network from time to time;
  • "Territory" means Malta as defined in the Interpretation Act (Chapter 249 of the Laws of Malta);
  • "Third Party Service" means any service promoted or provided by third parties to You over the Network;
  • "Unsolicited Communication" means a person and/or trader who uses or allows the use of publicly available telecommunications services to communicate with natural persons when the consent from such natural persons would not have been previously obtained.
  • "We" means Vodafone Malta Limited whose registered office is at Vodafone House, Msida Road, Birkirkara BKR 9024, Malta;
  • "Our Agent" means any third party authorised to promote and sell the Service or carry out business activities on Our behalf.

• 1In order to utilise the Web Messaging Service (hereinafter referred to as the 'Web Messaging Service'), a customer (hereinafter referred to as the 'Customer') must be a registered 'My Vodafone' member.
• 2The Web Messaging Service refers to the following :-
  • 2.1Applicable rates for prepaid Customers:
    • 2.1.1'Web2SMS'; which allows Customers to send up to eight (8) text messages (hereinafter referred to as 'SMS/s') a day directly to other local Vodafone mobile numbers free of charge. Customers shall be able to send SMSs to Vodafone numbers over and above the eight (8) free SMSs as well as to other local and foreign mobile numbers which shall be charged according to your existing tariff plan or SMS bundle purchased, or as otherwise communicated by Vodafone from time to time subject to the introduction of new tariffs and/or promotional offers.
    • 2.1.2'Web2MMS', which allows Customers to send multi-media messages (hereinafter referred to as 'MMS/s') directly to another local Vodafone mobile number. Customers may send up to three (3) MMSs a day free of charge. Customers shall be able to send MMSs to Vodafone numbers over and above the three (3) free MMSs as well as to other local and foreign mobile numbers which shall be charged according to your existing tariff plan or MMS bundle purchased, or as otherwise communicated by Vodafone from time to time subject to the introduction of new tariffs and/or promotional offers.
  • 2.2Applicable rates for pay monthly Customers:
    • 2.2.1'Web2SMS'; which allows Customers to send up to eight (8) SMSs a day directly to other local Vodafone mobile numbers free of charge. Customers shall be able to send SMSs to Vodafone numbers over and above the eight (8) free SMSs as well as to other local and foreign mobile numbers which shall be charged at five Euro cents (€0.05c) per local SMS sent and twenty three Euro cents (€0.23c) per SMS sent to international numbers.
    • 2.2.2'Web2MMS', which allows Customers to send MMSs directly to another local Vodafone mobile number. Customers may send up to three (3) MMSs a day free of charge. Customers shall be able to send MMSs to Vodafone numbers over and above the three (3) free MMSs as well as to other local and foreign mobile numbers which shall be charged at twenty three Euro cents (€0.23c) per local MMS sent and fifty eight Euro cents (€058c) per MMS sent to international mobile numbers.
• 3In order to start making use of the Web Messaging Service you must agree to the following terms of use :-
  • 3.1Web Messaging Service is offered as a technology application, and is not intended to replace any other Vodafone Malta service.
  • 3.2Web Messaging Service may not be used to send any messages which violate or infringe the rights of others, or which are offensive, abusive, threatening, indecent, defamatory, obscene or otherwise unlawful.
  • 3.3Customers are responsible for the content of their messages. Vodafone Malta will not accept any liability or responsibility for the content of the messages transmitted by the users of the service or any claims made by third parties. Customers' mobile number will appear as the sender of the message every time a message is sent.
  • 3.4Web Messaging Service may not, without the approval of Vodafone Malta, be used to send messages, containing any commercial advertising or promotional material or solicitation of goods or services for commercial purposes.
  • 3.5In situations where Web Messaging has been misused Vodafone Malta reserves the rights to monitor any information, including IP addresses and in case of reasonable suspicion of misuse, the message content. Misuse of Web Messaging includes cases mentioned in Terms 3.4 above and other events where a Customer might in some way or another exceed the allowed number of messages that can be sent in one day. In such an event, Vodafone Malta reserves the right to exclude individual registered My Vodafone members from using this service and may take further legal action against them.
  • 3.6Vodafone Malta will not accept any claims with regards to use, availability and speed of this service. Messages are usually sent immediately, but there may be delays in transmission, owing to overload on the network. It is not guaranteed that messages will be received or even read by the addressee. Senders send a message at their own risk. Furthermore, since Web Messages are sent over the Internet, they are not secure and there is a possibility that these may be read by third parties.
  • 3.7Web Messages sent on numbers which are not valid local mobile numbers according to the updated numbering plan published by the Malta Communications Authority from time to time, may be charged at international rates.
  • 3.8A text message shall be of a maximum of 160 characters. If a longer text message is sent, it shall be charged as separate text messages accordingly.
  • 3.9Vodafone general prepaid and pay monthly terms and conditions and any other relevant Vodafone terms and conditions shall apply.
  • 3.10Vodafone reserves the right to stop, suspend, amend or otherwise alter this Offer and/or these terms and conditions at any time during their validity in accordance with applicable law.

v.2 © July 2009

• 1.Vodafone World is Vodafone’s newly introduced default tariff for all its customers whilst Roaming, except for those who currently make use of Vodafone Passport.
• 2.Vodafone Malta Limited (Vodafone) customers will automatically be subscribed and benefit from the Vodafone World Roaming tariff (hereinafter referred to as the ‘Tariff’) from its commencement date as per 2 below.
• 3.This Tariff commences on Sunday 1st April 2007.
• 4.This Tariff is available to all prepaid and postpaid Vodafone customers on all tariff plans.
• 5.Prepaid customers are automatically switched onto this Tariff upon commencement thereof.
• 6.Postpaid customers’ subscription to Vodafone Passport remains in force unless they choose to opt out from the Vodafone Passport tariff and start using this Tariff. Shifting to this Tariff is free of charge.
• 7.Postpaid customers on the Vodafone Passport tariff will still be charged in accordance with the Vodafone World Tariff whilst Roaming on networks which are not covered by the Vodafone Passport tariff.
• 8.This Tariff is applicable to all voice calls made or received outside Malta and to all text messages sent from outside of Malta (hereinafter referred to as ‘Roaming’).
• 9.This Tariff applies to all calls made or received outside Malta (hereinafter referred to as the ‘Eligible Calls’), excluding premium rate and calls made using Vodafone Passport.
• 10.All customers are advised to visit our website, call Customer Care on 247 or visit our retail outlets, to learn about the new charges applicable under this Tariff and for the latest information regarding this same Tariff.
• 12All Eligible Calls made by customers whilst roaming in any Zone 1 country are charged in one (1) second increments with a minimum call charge equivalent to thirty (30) seconds.
• 13.All Eligible Calls received by customers whilst roaming in any Zone 1 country are charged in one (1) second increments from the first second.
• 14.All Eligible Calls made or received by customers whilst roaming in Zones 2,3,4, countries are charged in sixty (60) second increments with a minimum call charge equivalent to one (1) minute.
• 15.All call charges remain unchanged whenever the Eligible Calls are made or received whether during peak time or during off peak time.
• 16.SMS, MMS, WAP and Internet APN data Roaming charges are network specific and are susceptible to exchange rate variations and therefore may change from time to time.
• 17.All charges deriving from this Tariff include VAT unless otherwise stated.
• 18.Vodafone hereby informs its customers that it cannot guarantee access to or coverage over the network of any foreign operator
• 19.Vodafone shall issue a list of countries, and the zones and charges in relation to them, as well as the particular network considered a Vodafone Preferred Network in relation to this Tariff. This information may be subject to change from time to time. Customers are therefore advised to check about charging prior to travelling and using their handsets whilst Roaming.
• 20.Customers may send an SMS on 50915791 with the name of the country being visited as follows ‘from [insert name of country]’, which SMS is free of charge if sent from Malta so as to obtain information regarding the Roaming charges in the country they will be visiting. Customers will then receive a reply SMS with the Roaming charges for the preferred and non-preferred networks in the country being visited.
• 21.All other services shall be charged as per existing tariff plan.
• 22.If Vodafone decides to terminate this Tariff, all customers on this Tariff shall be automatically shifted onto another tariff plan.
• 23.Vodafone general prepaid and postpaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.
• 24.Vodafone reserves the right to stop, suspend, amend or otherwise alter this Tariff and these terms and conditions at any time

All Vodafone services are subject to our fair use policy. If, in the reasonable opinion of Vodafone, your use is excessive, we may ask you to moderate your usage. If after we have informed you to moderate your usage, you fail to do so, we reserve the right to charge you for the excessive element of your usage at your price plan's standard rate or to suspend or terminate your service in accordance with your airtime contract. Furthermore, Vodafone reserves its right to suspend or terminate your service if you abuse of the service and/or use it in a way for which it is not intended.

• 1.Vodafone Malta Limited (hereinafter referred to as 'we/us/our') mobile telephony customers (hereinafter referred to as 'you') may subscribe to and benefit from our Fixed Add-On when calling on all fixed line telephone numbers (hereinafter referred to as the 'Add-On').
• 2.This Add-On is available to:-
  • 2.1.All those you who are on prepaid and who are currently on the 'Vodafone Talk', 'Vodafone Friends' and 'Vodafone Talk All Day' tariffs (hereinafter each referred to as the 'Prepaid Original Tariff'); and
  • 2.2.All those of you who are subscribed to the following pay monthly tariff plans: 'Smart+' and 'Knock Out' (hereinafter referred to as the Pay Monthly Original Tariff).
• 3.If prepaid: - this Add-On shall be applicable as from the 1st of December 2008; If subscribed to any of the Pay Monthly tariff plans (as per Term 2.2 above): this Add-On shall be applicable as from the 1st of January 2009.
• 4.Add-On for Prepaid:
  • 4.1.Upon paying an access fee of €1, inclusive of VAT, per week, you shall thereafter benefit from the following rates, when calling fixed line destinations:
    • 4.1.1.Peak:-
      • 4.1.1aMonday to Friday between 08:00:00hrs and 17:59:59hrs: at the rate of €0.12c for calls charged and payable on a 5 minute basis;
      • 4.1.1bFrom the 8th February 2010 to the 31st March 2010, this rate of €0.12c has been reduced to €0.05c per five (5) minutes, charged every five (5) minutes, as a one time special offer.
    • 4.1.2.Off Peak:-
      • 4.1.2aMonday to Friday between 18:00:00hrs and 07:59:59hrs and Saturday & Sunday between 00:00:00hrs and 23:59:59hrs: €0.12c for calls charged and payable on a 30 minute basis.
      • 4.1.2bFrom the 8th February 2010 to the 31st March 2010, this rate of €0.12c has been reduced to €0.05c per five (5) minutes, charged every five (5) minutes as a one time special offer.
  • 4.2.You may opt in to this Add-On by sending an SMS free of charge to 16200 with the word 'FIXED' and you shall then be switched to this Add-On as soon as you receive an SMS from us confirming your subscription to this Add-On.
  • 4.3.If however the week following your subscription to this Add-On, you do not have a minimum of €1 in your account, you shall automatically be reverted onto your Prepaid Original Tariff. We shall then verify your account regularly until we see that you will have sufficient credit in your account to renew this Add-On.
  • 4.4.You may opt out at any time by sending an SMS, free of charge, to 16200 with the word 'STOPFIXED' and thereafter you shall be switched back onto your Prepaid Original Tariff, as soon as you receive an SMS from us confirming this.
  • 4.5.If you decide to opt out of this Add-On prior to the termination of that week, you shall not be refunded the access fee.
• 5.Postpaid Customers:
  • 5.1.This Add-On is applicable to those of you subscribed as per Term 2.2 above.
  • 5.2.Upon paying an access fee of €15, inclusive of VAT, per month, you shall start benefiting from 500 minutes worth of calls per month when calling any local fixed line destination.
  • 5.3.You may opt in to this Add-On by calling our Customer Care on 247 (if already subscribed to one of the Pay Monthly Original Tariffs) or by visiting one of our retail outlets.
  • 5.4.If you are subscribed to either one of the Pay Monthly Original Tariffs as outlined in Term 2.2 above, you shall be switched to this Add-On within 72 hours from your request and this Add-On is thereafter renewed every month.
    • 5.4.1If you are subscribed to other pay monthly tariffs, not being those outlined in Term 2.2 above, you may request to be migrated to the Knock Out or Smart+ tariffs during the running of this Add-On, in order to benefit from it. You shall then commence to benefit from this Add-On within a few days from your subscription and shall be deemed to have been switched to this Add-On as soon as you receive an SMS from us confirming your subscription to this Add-On.
  • 5.5.In cases where your Knock Out Add-On tariffs' bundle includes calls to local fixed line destinations, such calls will automatically be excluded from that bundle as soon as you are switched on to this Add-On. The remaining minutes shall be solely dedicated to calls to other Vodafone mobile numbers or all local mobile numbers as applicable. For the avoidance of doubt, the free talk time which you are entitled to through the Knock Out Add-On tariffs shall not be affected by this Add-On. Upon subscribing to this Add-On, those of you subscribed to Smart+ may utilise your bundled minutes to be used for calls to any local network other than fixed lines. If you are subscribed to the Smart+,tariff plan and have taken both the Fixed500 and Voda500 add-ons, the bundled minutes to be used for calls to any local network will be applicable exclusively for calls to other mobile networks.
• 6.You may opt out at any time by calling our Customer Care on 247 or by visiting one of our retail outlets and you shall reverted onto your Postpaid Original Tariff on the last day of the current month at 23:59:59hrs for Knock Out Add-On tariffs and on the first (1st) day of the following month for Smart tariffs.
• 7.General:
  • 7.1.In the case where you begin your call before this Add-On becomes applicable and ends your call after it becomes applicable, you shall automatically be charged depending on the Original Tariff you are subscribed to.
  • 7.2.This Add-On is not applicable whilst roaming.
  • 7.3.All charges deriving from this Add-On include VAT and any other applicable taxes, unless otherwise explicitly stated.
  • 7.4.You are advised to visit our website (www.vodafone.com.mt), call our Customer Care on 247, send an email on customerservice.malta@vodafone.com or visit our retail outlets, to learn more about this Add-On.
  • 7.5.Our general prepaid and pay monthly terms and conditions and any of our other relevant terms and conditions shall apply.
  • 7.6.We reserve the right to stop, suspend, amend or otherwise alter this Add-On and these terms and conditions in accordance with the timeframes stipulated by applicable law.

v3 February 2010 ©

The Call Diverts facility allows postpaid customers active on the Vodafone Malta network (hereinafter referred to as the 'Customer') to direct incoming calls to another mobile or fixed line number.

Customers who divert their calls onto another mobile number active on the Vodafone Malta network whilst in Malta shall avail of this facility free of charge.

Customers who divert their calls onto a mobile or fixed line number active on the network of another operator whilst in Malta or abroad shall be charged for this service in accordance with the applicable call rate on the tariff they would be subscribed to.

FAIR USAGE POLICY: All Vodafone services are subject to Vodafone's fair use policy. If, in the reasonable opinion of Vodafone, the customer's use is excessive Vodafone may ask the customer to moderate his/her usage. If after Vodafone has given notice to the customer in writing to moderate his/her usage, the customer fails to do so, Vodafone reserves the right to charge the customer for the excessive element of his/her usage, or to suspend or terminate the Customer's service. Furthermore, Vodafone reserves its right to suspend or terminate the customer's service if he/she abuses of the service and/or uses it in a way for which it is not intended.

If you experience any problems setting diverts from your phone, please contact our Customer Services by sending an e-mail to cusomterservice.malta@vodafone.com. You could also call 247 from you mobile phone or 9999 9247 from any other phone. Alternatively you could also visit one of our retail outlets (Paola, Valletta, B'Kara or Gozo).

Vodafone Broadband Fone200

• Vodafone Malta Limited (Vodafone) customers (hereinafter 'Customers') subscribed to the Vodafone Broadband Basic or Vodafone Broadband Maxi tariffs may apply for the fixed line telephony package as detailed below. To request further information Customers may:
  • call Vodafone Customer Service on 247 from their Vodafone mobile or 20990247 from any other number;
  • visit any Vodafone retail outlet;
  • visit our Website (internet.vodafone.com.mt); or
  • contact the Vodafone Business Sales team.
• This Tariff commences on the 1st July 2008.
• This Tariff is subject to the Vodafone Broadband General Terms and Conditions and the Vodafone Broadband Pay Monthly and Prepaid Service Specific Terms and Conditions found on the Vodafone website (internet.vodafone.com.mt) or available from the Vodafone retail outlets.
• Once a Customer subscribes to this Tariff and enters a one (1) year agreement with Vodafone for the provision of these services, the Customer shall be able to avail of:
  • FIXED LINE TELEPHONY
    • Free calls from Vodafone fixed line to another Vodafone fixed line;
    • Two hundred (200) free minutes of calls to all other local fixed line numbers;
    • All other fixed line calls shall be charged at the rate of €0.02 per minute during peak time and at €0.007 during off peak time, between 18:01hrs and 05:59hrs.
    • Customers are charged a minimum charge of €0.02 per call. Subsequent to this first minute Customers are chargeable on a per second basis.
    • Local calls to mobile operators shall be charged as follows:
      • Calls to Vodafone mobile at €0.21 per minute chargeable on a per second basis;
      • Calls to other mobile operators at €0.26 per minute chargeable on a per second basis.
    • International calls start from a rate of €0.035 to fixed line numbers and €0.23 to mobile numbers per minute chargeable on a per second basis. For further details regarding charges for international calls Customers are advised to visit the Website (internet.vodafone.com.mt).
• Customers subscribing to Fone200 shall pay the monthly access fee of €7 as well as any other charges incurred as detailed above.
• Customers subscribing to this Promotion shall be required to pay no deposit on the Customer Premises Equipment (CPE) and 1 Router. Vodafone reserves the right to request a deposit to be paid for the CPE and the Router and the latest deposit prices will be displayed in the Vodafone retail outlets and on the Vodafone website (internet.vodafone.com.mt) in advance in accordance with applicable law.
• In the event that the Customer terminates his/her subscription to this Promotion prematurely (other than in the case of no coverage), the Customer shall be obliged to pay Vodafone the difference in monthly access fee between the months already availed of and those still outstanding for the one (1) year term of this Promotion. Customer is also obliged to return the CPE and the Router in a good working condition (reasonable wear and tear excepted).
• All other services shall be charged as per Vodafone's default tariffs for that service.
• Vodafone general postpaid terms and conditions and the Vodafone Broadband Generic Terms and Conditions as well as the Vodafone Broadband Postpaid and Prepaid Specific Terms and Conditions shall apply.
• Vodafone reserves the right to stop, suspend, amend or otherwise alter this Promotion and these terms and conditions in accordance with applicable law.

• 1Vodafone Malta Maritime roaming is Vodafone Malta Limited's (hereinafter referred to as 'Vodafone') service for all its customers ('You') whilst roaming at sea on certain ships. Through this service You can now use your mobile phone to make and receive calls, send and/or receive SMS whist travelling on certain cruise ships.
• 2All Vodafone mobile telephony customers subscribed to any Vodafone tariff plan (hereinafter referred to as the 'Customer/s') are able to avail of this service.
• 3This Tariff is applicable to all voice calls and SMS made or received in open sea on board specific cruise ships (hereinafter referred to as 'Vodafone Malta Maritime').
• 4Text messages sent by Customers will be charged according to the Vodafone World Roaming tariff applicable rates.
• 5All calls and SMS made by Customers over the Vodafone Malta Maritime roaming service are charged as follows:
  • aMediterranean Region:

  Calling any Destination	€2.36/min (charged on a 60 second basis)
  Receiving Calls	€2.36/min (charged on a 60 second basis)
  Outgoing SMS	€0.35 each
  Incoming SMS	Free of Charge

  • bCaribbean Region:

  Calling EU Countries	€3.26/min (charged on a 60 second basis)
  Calling Other Countries	€3.38/min (charged on a 60 second basis)
  Receiving Calls	€2.80/min (charged on a 60 second basis)
  Outgoing SMS	€0.45 each
  Incoming SMS	€0.09 each

• 6Vodafone Malta Maritime is available on the following cruise ships:
  • Mediterranean Region: Customers are advised to click here for more information about ships and itineraries cruising in the Mediterranean region.
  • Caribbean Region:Customers are advised to visit http://www.cellularatsea.com/shipsinservice.htm for more information about ships and itineraries cruising in the Caribbean region.
• 7The list of cruise ships may be subject to change from time to time as indicated on our website (www.vodafone.com.mt). It is highly recommended that you visit our website from time to time to obtain the most updated list of ships and charges for the Vodafone Malta Maritime roaming service.
• 8Occasionally, Vodafone may not receive records for calls made from abroad for processing until several weeks after the call is made.
• 9All charges deriving from this Tariff include VAT, and any other applicable taxes, unless otherwise explicitly stated.
• 10Vodafone cannot guarantee access to, or coverage on board any cruise ship at open sea. The Vodafone Malta Maritime roaming service will be switched off on board the cruise ships whilst within the territorial waters of the country visited. If you are unable to receive access to the Vodafone Malta Maritime roaming service at this time, you may obtain access to another foreign network operator in the visited country. If so, you will be charged according to the normal applicable roaming tariffs.
• 11All customers are advised to visit our website (www.vodafone.com.mt), call Customer Care on 247, send an email on customerservice.malta@vodafone.com or visit our retail outlets, to learn more about this service at sea.
• 12Vodafone general postpaid and prepaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.
• 13Vodafone reserves the right to stop, suspend, amend or otherwise alter this Tariff and these terms and conditions in accordance with the timeframes stipulated by applicable law.

Prepaid Offer:

• 1.Vodafone Malta Limited's (hereinafter referred to as ‘Vodafone’) prepaid customers (hereinafter referred to as the ‘Prepaid Customer/s’) may take up the Unlimited SMS Summer Offer (hereinafter referred to as the ‘Summer Offer’), by:
  • sending an SMS to 16200 containing the word ’SMS’;
  • through the Vodafone’s website (My Vodafone) free of charge;
• 2.This Summer Offer is available for Prepaid Customers from the 1st June 2009.
• 3.Two Euro (€2) shall be automatically deducted from the prepaid account of the Prepaid Customer upon subscribing to the Summer Offer.
• 4.Upon subscribing to the Summer Offer, Prepaid Customers will benefit from unlimited SMS to all other local Vodafone Customers for seven (7) days, commencing from their subscription to this Summer Offer subject to Vodafone’s Fair Usage Policy as stipulated in Term 21 below.
• 5.Upon the expiration of the seven (7) day period, Customers may choose to benefit again from this Summer Offer, in which case they need to subscribe as per Term 1 above.

Pay Monthly offer

• 6.Vodafone Malta Limited's (hereinafter referred to as ‘Vodafone’) pay monthly customers (hereinafter referred to as the ‘Pay Monthly Customer/s’) may take up the Unlimited SMS Summer Offer (hereinafter referred to as the ‘Summer Offer’), by calling 247 or visiting one of Vodafone’s retail outlet.
• 7.This Summer Offer is available for Pay Monthly Customers from the 1st June to the 30th November 2009. Therefore, customers will be able to apply for this Offer until the end of October.
• 8.The Summer Offer consists of unlimited SMS for one (1) month for an additional charge of five Euro (€5) per month. After the expiration of the period stipulated in term 7 above, the payment and the benefits of the five Euro (€5) Vodafone Pay Monthly Text Bundle as stipulated in term 3b of the Vodafone Pay Monthly Text Bundle terms and conditions, shall become applicable and such benefits and payment thereof will be renewed every month until the said Vodafone Pay Monthly Text Bundle Offer is withdrawn by Vodafone.
• 9.For the duration of this Summer Offer, the add on of five hundred (500) SMSs to all local Vodafone numbers will be extended to unlimited SMS subject to Vodafone’s Fair Usage Policy as stipulated in Term 21 below.
• 10.Customers who have already opted to benefit from the aforementioned five Euro (€5) SMS add-on in their subscription, shall continue to be charged five Euro (€5) monthly for this add on.
• 11.Smart+ and Knock Out tariff plan subscribers may opt in for the Summer Offer by calling our Customer Care on 247, or by visiting one of our retail outlets. This Summer Offer will start running at 00:00:00 hrs of the first day of the next month following subscription by the Customer.
• 12.Customers subscribed to other Vodafone mobile pay monthly tariffs may request to be migrated to a Smart+ and Knock Out tariff plan throughout the duration of this Summer Offer in order to benefit from such Summer Offer and shall commence to benefit from the Summer Offer immediately by being charged on a pro rata basis until the current month finishes and five Euros (€5) per month thereafter.
• 13.The Customer may opt out from the Summer Offer by calling customer care on 247 or by visiting one of Vodafone’s retail outlets.
• 14.In the eventuality that the Customer decides to opt out of the Summer Offer, the Summer Offer will be terminated at 23:59:59 hrs on the last day of the current month.

General Terms and Conditions

• 15.Any SMS sent whilst roaming shall be charged as per usual rates.
• 16.This Summer Offer does not apply to SMSs sent from My Vodafone, and Customers sending any SMS from My Vodafone shall be charged at the rate of five Euro cents (€0.05) per SMS sent to local mobile numbers and twenty three Euro cents (€0.23c) per SMS sent to international mobile numbers.
• 17.All charges deriving from this Summer Offer include VAT and any other applicable taxes, unless otherwise explicitly stated.
• 18.All customers are advised to visit our website (www.vodafone.com.mt), call Customer Care on 247, send an email on customerservice.malta@vodafone.com or visit our retail outlets, to learn more about this Summer Offer.
• 19.Vodafone general prepaid and pay monthly terms and conditions, Vodafone Pay Monthly Text Bundle, Smart+ and Knock Out tariff plans’ terms and conditions and any other relevant Vodafone terms and conditions shall apply.
• 20.Vodafone reserves the right to stop, suspend, amend or otherwise alter this Summer Offer and these terms and conditions in accordance with the timeframes stipulated by law.
• 21.FAIR USAGE POLICY: All Vodafone services are subject to Vodafone’s fair usage policy. If, in the reasonable opinion of Vodafone, the Customer’s use is excessive, Vodafone may ask the Customer to moderate his/her usage. If after Vodafone has informed the Customer to moderate his/her usage, the Customer fails to do so, Vodafone reserves the right to charge the Customer for the excessive element of his/her usage, or to suspend or terminate the Customer’s service. Furthermore, Vodafone reserves its right to suspend or terminate the customer’s service if he/she abuses of the service and/or uses it in a way for which it is not intended.

v.1 © June 2009

• 1Vodafone Malta Limited’s (‘Vodafone’) Voicemail and Missed Call Notification facilities allows customers active on the Vodafone network (hereinafter referred to as the ‘Customer’) to receive messages or notifications when they are not able to answer a call.
• 2Customers whose Voicemail is not active are advised to call our Customer Care on 247 or click here for instructions (Voicemail webpage) on how to activate the service.
• 3Calls made directly to the Voicemail number (+35699909909 or +356909) will be free of charge while the Customer is on the Vodafone Network and using the service locally.
• 4>Receiving Voicemail messages will be free of charge while the Customer is on the Vodafone Network and using the service locally.
• 5When a Customer’s call is being diverted to Voicemail, the call will be charged as per the calling Customer’s current tariff plan.
• 6It is Vodafone's policy not to charge Customers for diverted voicemail calls received by Customers while roaming internationally. However, there may be rare occasions where, due to circumstances beyond Vodafone's control, this technically will not happen and Customers will be charged for receiving a diverted Voicemail message. In such circumstances, upon receipt of a request from a Customer, Vodafone will reimburse the entire amount charged for such diverted voicemail message.
• 7Calls made directly to the Voicemail number (+35699909909 or +356909) while roaming internationally will be charged as per applicable roaming rate.
• 8In instances where a call is diverted to the Customer’s Voicemail and the caller does not deposit a voicemail message, Vodafone’s Missed Call Notification will advise the Customer of calls missed whilst their mobile handset is out of coverage, powered off, or busy.
• 9Customers will receive one Missed Call Notification alert per caller.
• 10Missed calls will be advised to the Customer when the Customer comes back into coverage or mobile handset is powered back on or when the Customer is no longer busy.
• 11The Customer will be able to respond to the caller via SMS or voice call through the Missed Call Notification alert.
• 12Missed calls from callers with a private number will not trigger a Missed Call Notification.
• 13The Missed Call Notification alert will appear to come from the caller. However neither the caller nor the recipient will be charged for the alert.
• 14Vodafone reserves the right to stop, suspend, amend or otherwise alter these terms and conditions at any time during their validity in accordance with applicable law.
• 15Without prejudice to the above terms and conditions, Vodafone general prepaid and postpaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.

v.1 © July 2009

• 1The ‘MyCoke Vodafone Club April 2010 Gifts’ is a joint offer between Vodafone Malta Ltd and The General Soft Drinks Co. Ltd. (hereinafter referred to as ‘the Offer’).
• 2This Offer will be launched on the 19th of April 2010 and Customers may redeem their MyCoke points until the 31 May 2010 or until stocks last.
• 3Customers can redeem their MyCoke points either for a bundle of 30 minutes to Vodafone Customers or for a bundle of 60 SMS to Vodafone Customers. The bundles have a 30 day time window.
• 4Only Vodafone Customers on a Prepaid Connection who register with the MyCoke Vodafone Club shall be eligible for these bundles. If non–Vodafone customers would like to register with this Club, such customers may only do so if they subscribe to Vodafone’s prepaid services.
• 5Upon redemption from the MyCoke portal, Customers will be given a Code through the Portal. The Customer will present this code at one of the Vodafone retail outlets. A Vodafone retail representative will assign the bundle to the Customer.
• 6Customers will be notified via SMS when the bundle is allocated.
• 7Should the Customer migrate to a pay monthly tariff before benefitting from the Unlimited SMS Weekend or during the Unlimited SMS weekend, the Customer shall no longer be eligible for the said Unlimited SMS Weekend.
• 8All other services, during the Unlimited SMS Weekend, including Voice Minutes, MMS and Data shall be charged and/or deducted from the Customer’s credit as per existing tariff plan.
• 9Any call made or SMS sent to any foreign Vodafone network not being that of Vodafone Malta shall not be covered by this Offer and shall be charged according to the Customer’s existing tariff plan.
• 10All SMS granted as per Term 3 above cannot be used whilst roaming.
• 11This Offer is not available to Customers of foreign Vodafone networks availing of the Pre-Pay Roaming Top-Up (PPRTU).
• 21Vodafone general prepaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.
• 13All customers are advised to visit our website (www.vodafone.com.mt), call Customer Care on 247, send an email on customerservice.malta@vodafone.com or visit our retail outlets, to learn more about this Offer.
• 14>FAIR USAGE POLICY: All Vodafone services are subject to Vodafone's fair use policy. If, in the reasonable opinion of Vodafone, the customer's use is excessive and/or the free SMS and/or free units threshold/s is/are exceeded, Vodafone may ask the customer to moderate his/her usage. If after Vodafone has informed the customer to moderate his/her usage, the customer fails to do so, Vodafone reserves the right to charge the customer for the excessive element of his/her usage, or to suspend or terminate the Customer's service in accordance with his/her Tariff plan. Furthermore, Vodafone reserves its right to suspend or terminate the customer's service if he/she abuses of the service and/or uses it in a way for which it is not intended.
• 15Vodafone reserves the right to suspend indefinitely or for a definite period, amend/alter or terminate these Tariffs and these Terms and Conditions at any time (collectively referred to as the ‘Modifications’) by giving its Customers a 30 day prior written notice with the proposed amendments/alterations or stating the reason for the suspension and/or termination thereof.
• 16Should customers disagree with the Modifications during the time-period stipulated in Term 27 above, Customers shall have the right to opt out of this Tariff without incurring any penalty whatsoever by informing Vodafone of their decision to this effect. In default Customers shall be deemed as having accepted the Modifications and may incur penalties should they decide to opt out upon the expiration of the time-period.

©v2 April 2010

• 1.Vodafone Malta Limited’s (‘We’/’Us’/’Our’) Blackberry® customers (‘You’/’Your’) have the opportunity to win a pair of Silver complimentary tickets for the Joseph Calleja Live in Concert which shall be held at the Granaries, Floriana on the 24th July 2010 (the ‘Prize’).
• 2.To be able to participate in this competition (the “Competition”) You are required to:
  • a.Post the 3 questions on the BlackBerry® from Vodafone Malta Facebook group page, which You would like to ask Joseph Calleja when meeting him at the concert; and
  • b.Send an SMS to 50915781 with Your name and surname & mobile number.
• 3.We shall not consider any Competition post on Facebook, for the purposes of this Competition without having received the corresponding SMS and vice versa.
• 4.This Competition starts on the 3rd May 2010 at midnight at and ends on the 31st May 2010 at 23.59hrs.
• 5.Any Competition post on Facebook and SMS received after the time and date stipulated in Term 4 above, shall not be considered for the purposes of this Competition.
• 6.By sending a Competition post on Facebook and the corresponding SMS, You shall be deemed to have accepted these terms and conditions.
• 7.Each Competition SMS is free of charge and We shall only accept and consider, for the purposes of this Competition, entries received in the manner stipulated in Term 2 above.
• 8.Each one of You may post more than 1 set of questions on Facebook and send more than 1 Competition SMS.
• 9.Our employees are not eligible to enter for this Competition.
• 10.1 Prize winner (the ‘Prize Winner’) shall be chosen and determined at Our absolute discretion from amongst all those of You who have participated in this Competition and the Prize shall be awarded to that one of You who has submitted the most original questions (as per Term 2 above).
• 11.We shall announce and inform the Prize Winner via the BlackBerry® from Vodafone Malta Facebook group page and via SMS on the 10th June 2010.
• 12.The Prize Winner shall be awarded a pair of Silver complimentary tickets for the Joseph Calleja Concert. The Silver complimentary tickets to the concert shall also include meet and greet opportunity with the artist and private entrance to the concert and to the VIP open bar after party.
• 13.Upon being awarded the Prize, the Prize Winner shall give Us his/her written consent that he/she accepts to adhere to the set schedule for the concert as shall be communicated by Us. The set schedule cannot be changed by the Prize Winner for any reason whatsoever. In default of such consent, We reserve the right to refuse to award the Prize to that Prize Winner.
• 14.If the Prize Winner does not collect his/her Prize by the 17th July 2010 or as otherwise instructed by Us, he/she shall lose the right to such Prize.
• 15.In order to be awarded the Prize, the Prize Winner shall take a photo receiving the Prize and shall give Us his/her written consent in order for Us to use the said photo on any media communications including but not limited to newspapers, internet and social networking websites for promotional purposes.
• 16.The Prize Winners shall not be entitled to any compensation from Us for the use of such photo as stipulated in Term 15 above.
• 17.The Prize cannot be redeemed by the Prize Winner in exchange for cash, sold or transferred to third parties.

General

• 18.The Prize Winners shall also adhere to the terms and conditions of the organizers of the Joseph Calleja Live concert.
• 19.We shall not be held liable in any manner whatsoever in the event that the Joseph Calleja Live concert is cancelled and this Competition shall be deemed to be null and void. In this event the Prize Winners shall not and cannot request any form of compensation from Us in replacement of the Prize
• 20.We reserve the right to stop, suspend, amend or otherwise alter this Competition and these terms and conditions at any time throughout the Competition period.
• 21.Without prejudice to the above terms and conditions, Our general prepaid and postpaid terms and conditions and any of Our other relevant terms and conditions shall apply.

• 1.The Vodafone Topup Offer (hereinafter referred to as the ‘Offer’) is available to new prepaid Vodafone customers (hereinafter referred to as ‘you’).
• 2.The offer is valid from 4th June 2010 to 31st August 2010 (both days included)
• 3.You may join this Promo by sending a free SMS to 16200 with the word ‘Topup’ written in it
• 4.You may then benefit from this Promo by topping-up the amount of €10, €20 or €50 whether such top-up is made by purchasing a physical voucher, through the Bank of Valletta (BOV) ATMs, by SMS top-up, through any of our retail outlets or through our website www.vodafone.com.mt.
• 5.By topping-up the Vodafone €10, €20 or €50 voucher, you shall be awarded an extra €10, €20 or €50 credit respectively on your mobile prepay account. The extra credit may be used towards any traffic (calls and SMS) towards any other Vodafone mobile number and has a time window of 30 days.
• 6.You must allow up to 24 hours for the Promo to be activated on your Vodafone number from time of topup.
• 7.This Promo applies strictly with the Vodafone € 10, €20 and €50 vouchers.
• 8.This Promo is not available to customers of foreign Vodafone networks availing of the Pre-Pay Roaming Top-Up (PPRTU).
• 9.Our promos are mutually exclusive. If You join this Promo, You will be deemed to have opted out of any other promo to which You had been eligible and the terms and conditions of such other promo shall apply as though You had opted out of the said promo.
• 10.You may opt-out of this Promo at any time by opting-in to another of our promos or by sending an SMS to 16200 with the words STOP without forfeiting any extra credit received in accordance with Term 5.until such extra credit is used up or until the 30 day period expires.
• 11.We reserve the right to suspend indefinitely or for a definite period, amend/alter or terminate this Promo and these Terms and Conditions at any time (collectively referred to as the ‘Modifications’) by giving You a 30 day prior written notice with the proposed amendments/alterations or stating the reason for the suspension and/or termination thereof.
• 12.Should You disagree with the Modifications during the time-period stipulated in Term 11 above, You shall have the right to opt out of this Promo in accordance with Term 10 without forfeiting any extra credit received in accordance with Term 5 above by informing us of Your decision to this effect. In default You shall be deemed as having accepted the Modifications.
• 13.Vodafone general prepaid terms and conditions and any other relevant Vodafone terms and conditions shall apply.
• 14.You are advised to visit our website (www.vodafone.com.mt), call Customer Care on 247 or visit our retail outlets, to learn more about this Promo.

v.1 © June 2010

• 1If You a prepaid customer, You may join the Calling home Offer (hereinafter referred to as the ‘Promo’)
• 2This Promo will be launched on the 4th June 2010 and will end on the 31st August 2010, both days inclusive.
• 3Promo:
  • 3.1You will benefit from:
    • 3.1.1€0.50 / min for calls to any of the following countries:
      • 3.1.1.1Eritrea
      • 3.1.1.2Somalia
      • 3.1.1.3 Ivory Coast
      • 3.1.1.4 Nigeria
      • 3.1.1.5 Mali
      • 3.1.1.6 Ghana
  • 3.1.2Other rates will be as per the Talk More Tariff
• 4How to join:
  • 4.1You may join the Promo by sending a free SMS to 16200 with the word Africa written in it.
  • 4.2To benefit from the rate in 3.1 above, You must then top up with either a € 10 or €20 or €50 voucher.
  • 4.3The rates described in Term 3.1 will be awarded upon topup and last for 30 days.
  • 4.4If the 30 days and/or the top-up runs out, You can top-up again in order to continue to benefit from the rates described in Term 3.1 throughout the validity of the Promo.
• 5This Promo is not applicable whilst roaming.
• 6All charges deriving from these Tariffs include VAT and any other applicable taxes, unless otherwise explicitly stated.
• 7Our promos are mutually exclusive. If You join this Promo You will be deemed to have opted out of any other promo to which You had been eligible and the terms and conditions of such other promo shall apply as though You had opted out of the said Promo.
• 8You may opt-out of this Promo by opting-in to another of our promos or by sending an SMS to 16200 with the words STOP. You will continue to benefit from the rates described in Term 3.1 until the 30 day period expires.
• 9You will be migrated on the Talk More Tariff:
  • 9.1if You opt-out of the Promo (subject to Term 8 and Term 11), or
  • 9.2if the 30 day time-window expires (Term 4.3)and until You top-up again during the period of validity of the Promo; or
  • 9.3as soon as the 30 day time-window expires and/or the top-up runs out if the period of validity of the Promo has expired in the meantime.
• 10We reserve the right to suspend indefinitely or for a definite period, amend/alter or terminate this Promo and these Terms and Conditions at any time (collectively referred to as the ‘Modifications’) by giving You a 30 day prior written notice with the proposed amendments/alterations or stating the reason for the suspension and/or termination thereof.
• 11Should You disagree with the Modifications during the time-period stipulated in Term 10 above, You shall have the right to opt out of this Promo in accordance with Term 8 while remaining eligible to benefit from the rates for the remaining period specified in Term 4.3 by informing us of Your decision to this effect. In default You shall be deemed as having accepted the Modifications.

• 1)Vodafone Malta Limited’s (hereinafter referred to as ‘We’/’Us’/’Our’) mobile customers and/or employees (hereinafter referred to as ‘You’/’Your’) have the opportunity to win an all-inclusive trip to visit the McLaren Technology Centre (MTC) in the UK (the ‘Prize’).
• 2)To be eligible to participate in this competition (the “Competition”) You must be 18 yrs or over.
• 3)You may participate in this Competition by taking the simulator challenge (’Simulator Challenge’) at one of venues and dates below:-
• a.From the 24th June 2010 to the 4th July at the Vodafone Birkirkara Retail outlet between 18:00hrs and 21:00hrs;
• b.From the 23rd July to the 1st August at the Farsons Beer Festival between 21:00hrs and 23:00hrs;
• 4)You may take the Simulator Challenge at either or both of the above venues and you may have a go more than once at each venue, provided that you will be required to queue up again once your turn is over;
• 5)We will be awarding a total of nine Prizes, one each to eligible participants placing amongst the top nine at the Simulator Challenge (‘Prize Winners’). Prize Winners will only be eligible for 1 Prize, therefore if a Prize Winner places more than once amongst the top nine, we will award the second Prize to the tenth runner-up and so on until all nine Prizes have been awarded;
• 6)The Prize includes a return flight departing from Malta on the 27th October 2010 and arriving at Heathrow/Gatwick Airport, car return transfers from the airport to the hotel, and from the hotel to the MTC, dinner and a one-day tour of the MTC the following day including breakfast and lunch returning to Malta from Gatwick/Heathrow Airport on the 28th October 2010;
• 7)The visit date at the MTC is fixed for the 28th October 2010 and cannot be changed/postponed, if the Prize Winner cannot attend the visit for whatever cause or reason he/she will forefeit the Prize and We will award it to the next runner-up in accordance with Term 5 above;
• 8)The Prize Winner will be the only person eligible to benefit from the Prize;
• 9)By participating in this Competition, You shall be deemed to have accepted these terms and conditions.
• 10)We shall announce and inform the Prize Winners via SMS on the 30th September 2010.
• 11)The Prize cannot be redeemed by the Prize Winners in exchange for cash, sold or transferred to third parties.

General

• 12)We shall not be held liable in any manner whatsoever in the event that the MTC visit and/or the flights are cancelled and in such case this Competition shall be deemed to be null and void. In this event the Prize Winners shall not and cannot request any form of compensation from Us in replacement of the Prize.
• 13)We will not be held responsible and/or liable for any additional expenses incurred by the Prize Winner due to the occurrence of events which are beyond our control including in particular the cancellation of flights.
• 14)We shall not be held liable in any manner whatsoever for any medical expenses incurred by the Prize Winner.
• 15)We reserve the right to stop, suspend, amend or otherwise alter this Competition and these terms and conditions at any time throughout the Competition period.

v.1 June 2010 ©

• 1)Vodafone Malta Limited's ('We'/'Us'/'Our') mobile telephony customers aged 14 years and over ('You'/'Your') have the opportunity to win a pair of Vodafone Standing Area tickets for the Joseph Calleja concert which shall be held at The Granaries, Floriana on the 24th July 2010 (the 'Prize').
• 2)To be able to participate in this competition (the 'Competition') You are required to send Us an SMS to 50915717 and describe why You should be the one to win the Prize (the 'Competition SMS')
• 3)This Competition starts on the 11th July 2010 and ends on the 21st July 2010 at 23.59 hours
• 4)Any Competition SMS received after the time and date as stipulated in Term 3 above will not be considered for the purposes of this Competition.
• 5)By sending a Competition SMS, You shall be deemed to have accepted these terms and conditions.
• 6)We shall only accept and consider entries received via SMS as per Term 2 above, for this Competition.
• 7)You may send more than 1 Competition SMS each.
• 8)Our employees are not eligible for this Competition.
• 9)Each Competition SMS is free of charge.
• 10)The Prize shall be awarded to that participant who has submitted the most original answer as per Term 2 above, from amongst all those of You who entered this Competition in accordance with these terms and conditions (the 'Prize Winners'). The Prize Winners shall be chosen at Our absolute discretion
• 11)The Prize Winner shall be awarded 2 complimentary VIP tickets for the Joseph Calleja Concert provided that there shall only be 1 Prize Winner.
• 12)We shall choose and inform the Prize Winner by SMS on the 22nd July 2010.
• 13)Should the Prize Winner fail to collect the Prize on the 22nd July 2010 or as otherwise instructed by Us, that Prize Winner shall lose the right to such Prize.
• 14)In order to be awarded the Prize, the Prize Winner shall take a photo receiving the Prize and/or during or after the Joseph Calleja Concert and shall give Us a written consent in order for Us to use the said photo on any media communications including but not limited to newspapers, internet and social networking websites for promotional purposes.
• 15)The Prize Winner shall not be entitled to any compensation by Us for the use of such photo as stipulated in Term 13 above
• 16)The Prize cannot be redeemed by the Prize Winner in exchange for cash, sold or transferred to third parties.

General

• 17)The Prize Winner shall also adhere to the terms and conditions of the organizers of the Joseph Calleja concert.
• 18)We shall not be held liable in any manner or for any reason whatsoever, in the event that the Joseph Calleja concert is cancelled and this Competition shall be deemed to be null and void. No refund shall be given and the Prize Winner shall not have any right to request compensation from Us in replacement of the Prize.
• 19)We reserves the right to stop, suspend, amend or otherwise alter this Competition and these terms and conditions at any time throughout the Competition period.
• 20)Without prejudice to the above terms and conditions, Our general prepaid and postpaid terms and conditions and any of Our other relevant terms and conditions shall apply.

v.1 April 2010 ©

• 1)Vodafone Malta Limited ('We'/'Us'/'Our') is launching a competition whereby mobile telephony customers ('You'/'Your'') have the opportunity to win 2 Vodafone Internet Keys (the 'Prize').
• 2)To be able to participate in this competition (the "Competition") You are required to send Us an SMS on 50915781 and answer the following:-
            "Describe why Vodafone is the best Mobile Broadband Provider"
• 3)This Competition starts on the 11th of July 2010 and all SMSs must be submitted until 20th July 2010 at 23.59hours.
• 4)Any Competition SMS received after the time and date as stipulated in Term 3 above will not be considered for the purposes of this Competition.
• 5)By sending a Competition SMS, You shall be deemed to have accepted these terms and conditions.
• 6)Each Competition SMS is free of charge.
• 7)We shall only accept and consider entries received via SMS and in accordance with Term 2 above.
• 8)You may each send more than 1 Competition SMS.
• 9)Our employees are not eligible for this Competition.
• 10)The Prize shall be awarded to those 2 of You who have submitted the most original answers as per Term 2 above, from amongst all those who entered this Competition in accordance with these terms and conditions (the 'Prize Winners'). The Prize Winners shall be chosen at Our absolute discretion.
• 11)We shall choose and inform both Prize Winners via an SMS on the 21st July 2010
• 12)Both Prize Winners shall be awarded 1 Vodafone Internet Key each.
• 13)The Prize Winners who do not collect their Prize on the 22nd of July 2010 or as otherwise instructed by Us shall lose the right to such Prize.
• 14)In order to be awarded the Prize, the Prize Winners shall take a photo receiving the Prize and shall give Us their written consent to enable Us to use the said photo on any media communications including but not limited to newspapers, internet and social networking websites for promotional purposes.
• 15)The Prize Winners shall not be entitled to any compensation by Us for the use of such photo as stipulated in Term 14 above.
• 16)The Prize cannot be redeemed by either Prize Winner in exchange for cash, sold or transferred to third parties.

General

• 17)We reserve the right to stop, suspend, amend or otherwise alter this Competition and these terms and conditions at any time throughout the Competition period.
• 18)Without prejudice to the above terms and conditions, Our prepaid and postpaid terms and conditions and any of Our other relevant terms and conditions shall apply.

v.1 April 2010 ©

Vodafone: 'We'/'Us'/'Our'

Our Subscribers: 'You'/'Your'

• Q:What does the service deliver?
• A:Through this service all Our subscribers shall receive offers and information via SMS and MMS from third party advertisers.

These offers and information include:

• -Information on special discounts
• -Vouchers
• -Information on how to pick up Gifts
• -Arrival of new collections of products and/or services
• -Invitations to events
• -Invitations for service free trials or products
• -Branding of services and/or products
• Q:How much does it cost?
• A:The service is free to all those of You subscribed with Us.
• Q:How frequently will I receive an SMS?
• A:Advertising content sent through Our service is highly targeted such that most SMS and MMS content is relevant and of value to You. You shall receive a few messages per month, however the number of messages received varies depending on ongoing commercial activity during the year by retailers and other businesses.
• Q:How can I make sure that I receive relevant information?
• A:You need to log into Our web site at www.vodafone.com.mt and update Your account information such that it is as accurate as possible. This makes the information you receive more relevant to you. You may update Your account information at any time and as many times as You like.
• Q:When will I receive an SMS?
• A:SMS and MMS content is sent between 8am and 8pm. Content might be received later if Your mobile phone was out of coverage or switched off for an extended period of time.
• Q:Who will see my mobile number?
• A:We do not share Your information including any of Your personal information with any other person or company. Advertisers do not have access to Your number or Your personal information unless You decide to share that information directly with them.
• Q:How do I subscribe to the service?
• A:You shall automatically benefit from the offers which You receive upon subscribing as a new customer with Us
• Q:Can I unsubscribe from the service?
• A:Of course You can! You may unsubscribe from this Service at any time by sending an SMS free of charge to 50915775. We shall send You an SMS every 6 months with details on how to re-subscribe or unsubscribe.
• Q:If I unsubscribe, will I still receive SMS Alerts?
• A:We can only make sure that You will not receive advertising SMS or MMS from Us on behalf of advertisers making use of Our service. There could be local and foreign companies that have their own list of mobile numbers and which could be sending SMSs using other systems and networks. We have no control over any activity of third party networks. In such cases You would need to contact the advertising company and ask to be removed from their marketing distribution list.
• Q:How can I advertise my business with the service?
• A:You can contact Our advertising sales team on 92111500 / 99009024 or send an email to advertising.mt@vodafone.com

• 1.Vodafone Malta Limited’s (‘We’/’Us’/’Our’) Blackberry® users (‘You’/’Your’) have the opportunity to win a BlackBerry® Curve 8900 handset (the ‘Prize’).
• 2.To be able to participate in this competition (the “Competition”) You are required to:
  • a.Access and/or Join the “Vodafone Malta” or the “Blackberry from Vodafone Malta” Facebook group pages; and
  • b.Send Us a Facebook message on the “Vodafone Malta” Facebook group page with 5 specifications of the BlackBerry® Curve 8900 handset in Our Inbox; and
  • c.Be a BlackBerry® user;.
• 3.This Competition starts on Tuesday 20th July 2010 at midnight and ends on Saturday 1st August 2010 at 23.59hrs.
• 4.Any Competition message sent to the abovementioned Facebook page after the time and date stipulated in Term 3 above, shall not be considered for the purposes of this Competition.
• 5.By sending a Competition message on Facebook, You shall be deemed to have accepted these terms and conditions, which are all recognized as binding and essential. Failure to comply with these terms and conditions will automatically exclude You from this Competition.
• 6.Each one of You may send no more than 5 specifications via a Facebook message.
• 7.Our employees are not eligible to enter for this Competition.
• 8.No fees whatsoever apply.
• 9.The Prize shall be awarded to that 1st participant who submits the 5 specifications first (as per Term 2 above), (the “Prize Winner”) from amongst all those of You who have duly participated in this Competition in accordance with these terms and conditions.
• 10.We shall announce and inform the Prize Winner via Facebook email on the 4th August 2010.
• 11.The Prize Winner shall be awarded a BlackBerry® Curve 8900 handset, provided that he/she adheres to Terms 12 to 15 below.
• 12.In order to be awarded the Prize, the Prize Winner shall:-
  • 12.1Be required to submit his/her MSISDN number upon Our request; and
  • 12.2 Take photos receiving the Prize and shall give Us his/her written consent in order for Us to use the said photos on any media communications including but not limited to newspapers, internet and social networking websites for promotional purposes.
  • 12.3Collect his/her Prize by the 30th August 2010 or as otherwise instructed by Us, He/she shall lose the right to such Prize upon failure to collect the Prize by the date as per this Term 12.3
• 13.Should the Prize Winner fail to satisfy either one of the requirements as per Term 12 above or should the MSISDN number submitted by the said Prize Winner not correspond to a Blackberry handset, then We reserve the right not to award the Prize to that Prize Winner, and proceed to select another Prize Winner from the participants.
• 14.The Prize Winner shall not be entitled to any compensation from Us for the use of such photo as stipulated in Term 12.2 above.
• 15.The Prize cannot be redeemed by the Prize Winner in exchange for cash or for any other product, sold or transferred to third parties.

General

• 16.We reserve the right to stop, suspend, amend or otherwise alter this Competition and these terms and conditions at any time throughout the Competition period, upon issuing adequate prior notice to You on the Vodafone Malta or BlackBerry® from Vodafone Malta Facebook group pages.
• 17.Without prejudice to the above terms and conditions, Our general prepaid and postpaid terms and conditions and any of Our other relevant terms and conditions shall apply.

• 1.Vodafone Malta Limited’s (‘We’/’Us’/’Our’) postpaid and prepaid customers (‘You’/’Your’) and fans of Our Facebook Fan page (the ‘Fan Page’) may join Our ‘I Was Here’ Facebook Promotion and shall have the opportunity to win Cisk beer vouchers and one Acer Aspire One D250 Netbook (collectively the ‘Prizes’).
• 2. This competition (the “Competition”) starts on Friday 23rd July 2010 at 20:00hrs and ends on Wednesday 4th August 2010 at 23:59hrs, (the “Competition Period”).
• 3. In order to participate in this Competition You are required to:-
  • 3.1 Visit Our Fan Page and become a fan;
  • 3.2 Then follow Our instructions relating to the ‘I Was Here’ Promotion which shall include commenting about your favourite band playing at the Farsons Beer Festival or taking any photo of Your choice at the Farsons Beer Festival (which shall take place throughout the Competition Period at Ta’ Qali) and uploading it on Our Facebook Fan Page with the text ‘I Was Here’.
  • 3.3 Keep checking Our Competition instructions regularly throughout the period of this Competition for any further instruction updates which We might post relating to the ‘I Was Here’ Facebook Promotion.
• 4. Any Competition instructions carried out after Competition Period as per Term 2 above shall not be considered for the purposes of this Competition.
• 5. By posting the photo or comment as per Term 3.2 above, You shall automatically be deemed to have accepted these terms and conditions.
• 6. By uploading and submitting the photo as per Term 3.2 above, it shall be automatically understood by Us that You have obtained the full consent of all the person/s appearing in the said photo, if any, for such upload/submission and that such person/s have already given their full consent to be tagged in the photo accordingly. In breach thereof, You are hereby agreeing and accepting full liability and furthermore You hereby declare that You shall not hold Us liable in any manner and for any reason whatsoever.
• 7. No fees whatsoever apply.
• 8. Both Our employees and fans are eligible to enter for this Competition.
• 9. We shall choose and announce the Cisk Beer Vouchers Prize Winners (the "Voucher Prize Winners") as follows:-
  • 9.1 We shall choose 10 participants at Our discretion (out of all those who have followed all Our instructions), from photos uploaded on Our Facebook Fan Page from 19:00hrs 23/07/10 until 23:00hrs 01/08/10 as per Term 2 above.
  • 9.2Each one of all the chosen participants shall receive a voucher for one free Cisk beer bottle. They shall be notified via a post on Our Wall The Voucher Prize Winners who do not collect his/her Cisk Beer Voucher from Our Stand at the Farsons Beer Festival during the period stated in 9.1, he/she shall lose the right to claim such Prize.
  • 9.3You are hereby being advised to follow all Our instructions, as per Term 3 above in order to enter into the chance of winning the Prize.
• 10. We shall choose and announce the Acer Aspire One D250 Netbook Prize Winner (the “Netbook Prize Winner”) as follows:-
  • 10.1We shall choose 10 finalists at Our sole discretion, out of all those of You who have participated in this Competition.
  • 10.2 Each one of all the 10 chosen finalists shall be notified by Us that they have been chosen via a post on our on Our profile Wall and by visiting us at Our Stand at the Farsons Beer Festival.
  • 10.3 As soon as the chosen participant has received the post as per Term 10.2 above, such participant may refrain from participating further in this Competition, and shall not follow any of Our further instructions which We might post on Our Wall as per term 3.3 above.
  • 10.4 We shall then send all 10 chosen finalists a Facebook message on Monday 2nd August 2010, with further Competition instructions.
  • 10.5 The first out of all the 10 chosen participants who successfully completes the Competition instructions as per Term 10.4 above, shall be announced as the Netbook Prize Winner.

v.1 © July 2010

• 1.The Switch to Vodafone Offer (the \'Offer\') is available to Vodafone\'s (\'We\'/\'Us\'/\'Our\') ported in prepaid customers (hereinafter referred to as \'You\').
• 2.This Offer is valid from the 1st September 2010 to 31st October 2010 (both days included).
• 3.Upon porting-in and subscribing to Our network, You shall automatically be eligible to benefit from this Offer throughout the dates specified in Term 2 above , by simply following Our instructions and by topping-up Your credit as per the below:-
  • a.After successfully porting-in, You may apply for this Offer by sending an SMS to 16200 with the word SWITCH written in it. Once sent and upon receiving a confirmation via SMS from Us, You will then be eligible to benefit from this Offer;
  • b.Upon receiving such SMS confirmation from Us, You may then top-up Your credit with the amounts of €10, €20 or €50 either by purchasing a physical top-up voucher, or via the Bank of Valletta (BOV) ATMs, or via SMS top-up, through any of Our retail outlets or through Our website. This Offer applies strictly with Vodafone's €10, €20 or €50 vouchers. The minimum top-up amount has to be specifically a €10 voucher, and if You top up with 2 vouchers of €5 each, You shall not be eligible to benefit from this Offer;
  • c.By topping-up Your credit with any of the amounts as per Term 3(b) above, You shall be awarded 100 free minutes and 100 free SMS on Your mobile prepay account every time You top-up. These may be used solely towards any other Vodafone Malta mobile number and have a 30 day time-window. If the free minutes and SMS on Your mobile are not used up within the 30 day time window, any remaining free minutes and/or SMS shall not be carried forward to the next month and shall be lost.
  • d.You shall thereafter benefit from 100 free minutes and 100 free SMSes on Your mobile prepaid account, per top-up effected within the following 90 days from Your application via SMS to 16200. Terms 3(b) and (c) above shall also apply.
• 4.The free minutes and free SMSes awarded as per Term 3 above cannot be redeemed whilst roaming, and the normal roaming charges shall apply.
• 5.You must allow up to 24 hours for this Offer to be activated on Your Vodafone number from time of top-up. You will receive a notification of successful activations, and successful assignments of the free minutes and SMSes. You shall also receive notification when the bundle expires.
• 6.This Offer is not available to customers of foreign Vodafone networks availing themselves of the Pre-Pay Roaming Top-Up (PPRTU).
• 7.You shall only benefit from free calls and SMS as per Term 3 above. All other services such as MMSes are not part of this Offer.
• 8.You will not be eligible to benefit from this Offer should You port-in outside the dates stipulated in Term 2 above .
• 9.Our promos/offers are mutually exclusive. If You apply and benefit from this Offer, You will be deemed to have opted out of any other promo/offer to which You had been eligible to and the terms and conditions of this Offer shall apply as though You had opted out of the previous promo/offer.
• 10.Our general prepaid terms and conditions, all Our top-up terms and conditions and any of Our other relevant terms and conditions shall apply.
• 11.You are advised to visit Our website (www.vodafone.com.mt) or call Our Customer Care on 247, to learn more about this Offer.
• 12.You may also visit the following retail outlets or authorised dealers to learn more about this Offer:- Retail outlets; Birkirkara Bypass; Paola Main Square; St. George's Bay, St. Julians, Republic Street, Valletta and Arcadia Shopping Mall in Gozo. Authorised Dealers: - Callzone in Cospicua, Phone+ in Ghaxaq, Cellphone in Hamrun, MPC in Mosta, New Mobile in Naxxar, The Mobile in San Gwann, Dickens in Sliema, and Cellphone in Valletta and Zabbar.
• 13.We reserve the right for any reason whatsoever to suspend indefinitely or for a definite period, amend/alter or terminate this Offer and these Terms and Conditions at any time (hereinafter collectively referred to as the \'Modifications\') by giving You a 30 day prior written notice with the proposed amendments/alterations and/or by stating the reason for the suspension and/or termination thereof.
• 14.Should You disagree with the Modifications during the time-period of 30 days stipulated in Term 13 above, You shall have the right to opt out of this Offer without forfeiting any extra credit received in virtue of Term 3 above by informing us of Your decision to this effect. In default, You shall be deemed to have accepted the Modifications.

v.1 © September 2010