Vodafone Red Basic Plan

Your Monthly Benefits
In Malta: Minutes & SMS to all local Vodafone mobile numbers Unlimited
In Malta: Minutes & SMS to all local numbers 80
Internet on your mobile to be used in Malta and in EU 1GB
Incoming Calls in Malta and when travelling in EU FREE
IN EU: Minutes & SMS to all EU and local numbers 80
Usage whilst travelling in Rest of World countries Traveller
Monthly Access Fee €35 (€5 discount when not opting for a device)
Monthly Access Fee without Direct Debit Mandate €36.50 (€5 discount when not opting for a device)
  • 1. The Vodafone Red Basic pay monthly tariff plan is offered by Vodafone Malta Limited ('we') to its new and existing customers ('you'). Vodafone reserves the right to limit the number of Red Basic monthly tariff plans offered to a single person/legal entity.
  • 2. You may subscribe to Vodafone Red Basic Plan as from the 8th April 2013. This version of the terms and conditions is applicable as from 1st May 2019.
  • 3. Vodafone Red Basic Plan (Tariff Plan) All rates and charges quoted below are inclusive of VAT but are exclusive of excise tax or any other taxes which may be applicable.
    • 3.1 Benefit from the below Bundle, upon payment of €35 each month and upon signing a 1 year agreement.
      • 3.1.1 Local usage:
        • 3.1.1.1 Unlimited minutes to all local Vodafone mobile numbers;
        • 3.1.1.2 80 minutes to all local fixed and mobile numbers on any local network;
        • 3.1.1.3 Unlimited SMSs to all local Vodafone mobile numbers
        • 3.1.1.4 80 SMSs to all mobile numbers on any local network; and
      • 3.1.2 Usage whilst abroad in EU:
        • 3.1.2.1 Free incoming calls
        • 3.1.2.2 80 minutes to Malta and EU
        • 3.1.2.3 80 SMSs to Malta and EU
      • 3.1.3 Data:
    • 3.2 If you wish to benefit from a subsidy on one of our handsets, you will be required to sign a 2 year agreement – Option 1.
    • 3.3 If you wish to benefit from a €5 monthly discount (Eco-Credit) on your monthly access fee, you will be required to sign a 2 year agreement (and not get a subsidy on a handset) – Option 2
  • 4. Rates outside Tariff Plan and Information on Charges
    • 4.1 All rates and charges quoted below are inclusive of VAT but are exclusive of excise tax or any other taxes which may be applicable. You may check/monitor your Bundle usage by sending an SMS to 16290 free of charge.

      Out of Bundle Rates
      Service Rate Outside Bundle
      All Local Calls €0.25c per minute. Calls lasting less than 1 minute shall be charged at a flat rate of €0.25c per call
      Local & EU Roaming Data Usage Any local or EU roaming data usage consumed out of your data allowance will be charged at €5 per 500MB. This bundle will commence once all the data allowance within the tariff is consumed and recur indefinitely until the end of the month.
      Local SMS €0.05c per SMS
      Calls to Malta and EU when in EU €0.25c per minute, charged for the 1st 30 seconds and per second thereafter.
      SMS to Malta and EU when in EU €0.05c per SMS

      Rates for Other Services applicable when in Malta and EU
      Other Services Rates
      Calls/SMSs to Premium Rate Numbers Charged outside of your call minutes/SMS Bundle

      Premium Call Rate = fixed line call rate + premium rate of the call
      Premium SMS Rate = charged at the premium rate

      For more info on premium rates visit: www.mca.org.mt/sites/default/files/pageattachments/PRS Decision.pdf
      MMS €0.23c per MMS to any local number
      €0.58c per MMS to an international number
      Calls to 1189 Consumed from Voice minutes Bundle.

      Rate outside Bundle is:- €0.25c
      Video Calls Not consumed from your Bundle.
      €0.25c to any local number.
    • 4.2 International Calls are charged on a per minute basis and shall not be consumed from your Bundle.
    • Zone Calls & Videocalls without using 1099 SMS MMS Calls with 1099
      Zone 1 – EU countries €0.22c €0.07c €0.58c €0.22c
      Zone 2 €0.51c €0.23c €0.58c €0.30c
      Zone 3 €0.91c €0.23c €0.58c €0.35c
      Zone 4 €2.63c €0.23c €0.58c €4.50c

    • 4.3 To benefit from these rates: Enter 1099 prefix before dialing the international number (for ex: if you wish to call a UK number at a discounted rate you need to dial 10990044XXXXXX). International voice calls lasting up to one minute shall be charged at the applicable flat rate. These rates do not apply whilst roaming. Visit: vodafone.com.mt/roaming for roaming charges. For more information visit: https://www.vodafone.com.mt/tc-pay-monthly#internationalpaymonthly
  • 5. Roaming
    All rates and charges quoted below are inclusive of VAT but are exclusive of excise tax or any other taxes which may be applicable.
    • 5.1 You will have the option to subscribe to our Vodafone Traveller tariff plan when travelling in NON-EU.
    • 5.2 Call our Customer Care on 247, send an e-mail on 247.mt@vodafone.com or visit our website on www.vodafone.com.mt to view our Vodafone Traveller Terms and Conditions.
  • 6. Administrative charges
    The following administrative charges shall apply:
    Service Applicable Administrative Charge incl. VAT
    Migration from this Tariff Plan to prepaid €3 one-time charge
    Removal of an Add-On Pack as long as this is not tied to a penalty €3 per Add-On Pack removal
    Paper copy of your itemised bill €3 per itemised bill
    Downgrade to another pay monthly tariff plan with lower Monthly Access Fee €3 one-time charge
    No Direct Debit Mandate €3 per month
    Twin SIM functionality €5 per month
    BES (Blackberry Enterprise Server) €13 per month
    Direct Debit Reversals €5